Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Feizal Hidayat

Feizal Hidayat

Commercial Banking Account Officer
Purwakarta,Jawa Barat

Summary

Experienced Account Officer bringing exceptional administrative, analysis, customer service, and time management abilities. Proficient in supporting sales and enhancing operations with strategic improvements. Ready to apply 11 years' experience to dynamic new role.

Overview

11
11
years of professional experience
4
4
Certifications

Work History

Commercial Banking Account Officer

Bank Bjb
08.2019 - Current
  • Spearheaded the development of marketing materials that highlighted the benefits of commercial banking products offered by the bank effectively attracting new clientele.
  • As credit analysts to evaluate loan applications.
  • Managed a diverse commercial loan portfolio, closely monitoring risk and ensuring compliance with bank policies.
  • Negotiated favorable terms for clients while adhering to bank guidelines, ensuring mutually beneficial agreements.
  • Increased loan portfolio by establishing and maintaining strong relationships with clients and referral sources.
  • Implemented risk management strategies that significantly reduced delinquency rates on commercial loans.
  • Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
  • Worked closely with clients during financial reviews, identifying potential areas for improvement or expansion.
  • Delivered consistent revenue growth through strategic cross-selling of bank products and services.
  • Achieved high customer satisfaction by providing exceptional service and expert financial advice.

Rural Bank & Microfinance Institutional Banking

Bank Bjb
07.2017 - 07.2019

Carrying out marketing management, credit analysis, coaching, monitoring and developing credit portfolios for Rural Banks and Microfinance Institutions (Executing) in accordance with applicable regulations to achieve predetermined business and fee-based income target.

Small and Medium Enterprises Account Officer

Bank Bjb
02.2013 - 08.2017

Carry out marketing management, credit analysis, coaching, monitoring and developing credit portfolios for micro, small and medium enterprises in accordance with applicable regulations to achieve predetermined business targets and fee-based income.

Education

Bachelor of Science - International Relations And Affairs

Universitas Pasundan
Bandung, Indonesia
04.2001 -

Skills

Sales experience

undefined

Certification

General Banking Certification

Timeline

Staff Development Program

12-2023

Communication Skill, Relationship Building & Networking

10-2023

Certified Risk Management

02-2023

Commercial Banking Account Officer

Bank Bjb
08.2019 - Current

General Banking Certification

12-2018

Rural Bank & Microfinance Institutional Banking

Bank Bjb
07.2017 - 07.2019

Small and Medium Enterprises Account Officer

Bank Bjb
02.2013 - 08.2017

Bachelor of Science - International Relations And Affairs

Universitas Pasundan
04.2001 -
Feizal HidayatCommercial Banking Account Officer