Hi, I’m
Fierly Fadh Malta
Psychology
Sleman,DIY
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HRD position. Ready to help team achieve company goals.
Availability
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Overview
2
years of professional experience
2
Languages
3
years of post-secondary education
Skills
Friendly, Positive Attitude
Work History
Shopee Ltd, SEA Group
Sales Affiliate
11.2023 - 07.2024
Job overview
- Assisted call-in customers with questions and orders.
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Fiverr
Freelancer
03.2022 - 09.2023
Job overview
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Strengthened client relationships with consistent communication and timely project updates.
- Analyzed user feedback to gather input and identify areas required for improvement.
Education
Universitas Mercu Buana YogyakartaCondongcatur, Sleman, DIY
Bachelor's Degree from Psychology
09.2024 - Current
SMA Negeri 1 KebomasKebomas, Gresik, Jawa Timur, Indonesia
High School Diploma
07.2017 - 05.2020
University Overview
- Completed Coursework: Belajar Memahami Siklus Akuntansi Secara Mendalam Untuk Menjadi Juru Tata Usaha Akuntansi, 2021. 85 Score
- Professional Development Studies: Menjadi Tenaga Perkantoran Umum, 2021. 90 Score
- ITP TOEFL 527 Score
Languages
Indonesian, Javanese
Native language
English
Upper intermediate
B2
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefits401k matchFlexible work hoursInterests
Team Connections
Workplace Ethics
Salary Incentives
Software
Microsoft Office
Timeline
Universitas Mercu Buana Yogyakarta
Bachelor's Degree from Psychology
09.2024 - Current
Sales Affiliate
Shopee Ltd, SEA Group
11.2023 - 07.2024
Freelancer
Fiverr
03.2022 - 09.2023
SMA Negeri 1 Kebomas
High School Diploma
07.2017 - 05.2020
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