Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Disclaimer
Timeline
Generic
Filipus Totong

Filipus Totong

Tangerang

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Overview

20
20
years of professional experience
11
11
years of post-secondary education
4
4
Certifications

Work History

Head of Human Capital & General Affair

PT. Mitra Bali Sukses (MIE GACOAN)
04.2023 - Current
  • Reduced turnover rates by cultivating a positive work culture and addressing employee concerns proactively.
  • Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
  • Streamlined recruitment processes for increased efficiency and reduced time-to-fill rates.
  • Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
  • Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
  • Negotiated competitive compensation packages, ensuring market competitiveness and employee satisfaction.
  • Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
  • Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
  • Developed comprehensive onboarding programs to improve new hire retention and productivity.
  • Oversaw benefits administration, optimizing offerings while controlling overall costs.
  • Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.

Human Capital Business Partner

PT. Era Boga Patiserindo (Paris Baguette)
09.2022 - 03.2023
  • Streamlined communication channels between departments, improving overall organizational efficiency.
  • Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.

Independent Business Owner

Self Employement
08.2019 - 08.2022

Head of Operation

PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
12.2018 - 07.2019
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Ensured compliance with industry regulations and company policies, mitigating potential risks.
  • Oversaw supply chain management, ensuring timely delivery of products and services to customers.
  • Reduced operational costs through effective budget management and cost-saving strategies.

Human Capital & Business Opportunity Senior Manager

PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
01.2018 - 11.2018
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
  • Evaluated hiring, firing, and promotions requests.
  • Provided strong leadership to enhance team productivity and morale.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Human Resources Business Partner & Training Senior Man

PT. Dunia Makmur Jaya (BreadLife Bakery)
01.2015 - 12.2017
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Optimized workforce planning and resource allocation for improved operational efficiency.
  • Reduced employee turnover rates with targeted retention strategies and support systems.
  • Promoted and enabled necessary changes to align operations with strategic plans.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Implemented cost-saving measures within the HR department, optimizing budget utilization.

Senior Human Resources Business Partner Manager

PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
10.2013 - 01.2015
  • Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
  • Developed robust performance management systems that identified high performers for promotion opportunities or support needs for underperforming employees.
  • Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
  • Championed change management initiatives during periods of organizational transformation, mitigating potential resistance from staff members.

HR Manager

PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
12.2012 - 10.2013
  • Reduced recruitment costs by establishing strong relationships with job agencies and universities.
  • Improved workplace culture through the development and implementation of diversity initiatives.
  • Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives.
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.

Personel & General Affair Manager

PT. Rahayu Arumdhani International (Haagen-Dazs Indonesia)
02.2012 - 11.2012
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

HR Generalist

PT. MULTIRASA NUSANTARA (YOSHINOYA RESTAURANT)
08.2010 - 01.2012
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
  • Established an internship program that provided valuable learning experiences for interns while also creating a talent pipeline for full-time hires.
  • Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.

Assistant Human Resources Manager

JOHNNY ANDREAN GROUP (JCO Donuts and BREADTALK)
01.2008 - 07.2010
  • Contributed to diversity initiatives by assisting with recruitment efforts that targeted underrepresented groups within the workforce.
  • Managed employee relations issues, facilitating open communication and fostering positive workplace environments.
  • Supported HR initiatives by creating informative materials such as newsletters, policy updates, and company announcements.
  • Conducted exit interviews to gather valuable feedback from departing employees, identifying areas for improvement in retention efforts.
  • Streamlined the recruitment process for increased efficiency, resulting in a higher number of quality candidates.
  • Developed effective onboarding materials to ensure new hires quickly acclimated to company culture and expectations.

Recruitment Officer

PT. DUNKINDO LESTARI (DUNKIN’ DONUTS INDONESIA)
01.2007 - 01.2008
  • Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
  • Established strong relationships with external recruitment vendors and agencies, streamlining the hiring process for hard-to-fill positions.
  • Implemented innovative sourcing techniques to identify passive candidates in competitive industries, resulting in an expanded pool of qualified prospects.
  • Streamlined the interview process, resulting in more efficient candidate evaluation and faster decision-making by hiring teams.
  • Facilitated timely feedback exchanges between candidates and hiring managers throughout the selection process, fostering positive candidate experiences regardless of outcome.

Recruitment (Freelance)

PT. SARANA EXHIRINDO (EXPERD Consultant)
07.2004 - 12.2006
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Worked well in a team setting, providing support and guidance.

Education

Psychology

Tarumanagara University
01.1999 - 04.2006

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ST. Kristoforus I High School
01.1996 - 04.1999

Skills

Friendly, Positive Attitude

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Certification

2020, Certified Human Resources Professional (CHRP), PT. Talenta Borneo

Personal Information

  • Place of Birth: Sorong
  • Number of Children: 2
  • Date of Birth: 08/30/81
  • Nationality: WNI
  • Marital Status: Married

Disclaimer

Herewith I declare that all my descriptions above are true. If there any mistakes in the description in the future, I my self will bear full responsibility for all negative impact it caused.

Timeline

Head of Human Capital & General Affair

PT. Mitra Bali Sukses (MIE GACOAN)
04.2023 - Current

Human Capital Business Partner

PT. Era Boga Patiserindo (Paris Baguette)
09.2022 - 03.2023

Independent Business Owner

Self Employement
08.2019 - 08.2022

Head of Operation

PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
12.2018 - 07.2019

Human Capital & Business Opportunity Senior Manager

PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
01.2018 - 11.2018

Human Resources Business Partner & Training Senior Man

PT. Dunia Makmur Jaya (BreadLife Bakery)
01.2015 - 12.2017

Senior Human Resources Business Partner Manager

PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
10.2013 - 01.2015

HR Manager

PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
12.2012 - 10.2013

Personel & General Affair Manager

PT. Rahayu Arumdhani International (Haagen-Dazs Indonesia)
02.2012 - 11.2012

HR Generalist

PT. MULTIRASA NUSANTARA (YOSHINOYA RESTAURANT)
08.2010 - 01.2012

Assistant Human Resources Manager

JOHNNY ANDREAN GROUP (JCO Donuts and BREADTALK)
01.2008 - 07.2010

Recruitment Officer

PT. DUNKINDO LESTARI (DUNKIN’ DONUTS INDONESIA)
01.2007 - 01.2008

Recruitment (Freelance)

PT. SARANA EXHIRINDO (EXPERD Consultant)
07.2004 - 12.2006

Psychology

Tarumanagara University
01.1999 - 04.2006

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ST. Kristoforus I High School
01.1996 - 04.1999
Filipus Totong