Filipus Totong
Tangerang
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
4
4
Certifications
Work History
Head of Human Capital & General Affair
PT. Mitra Bali Sukses (MIE GACOAN)
04.2023 - Current
- Reduced turnover rates by cultivating a positive work culture and addressing employee concerns proactively.
- Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
- Streamlined recruitment processes for increased efficiency and reduced time-to-fill rates.
- Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
- Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
- Negotiated competitive compensation packages, ensuring market competitiveness and employee satisfaction.
- Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
- Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
- Developed comprehensive onboarding programs to improve new hire retention and productivity.
- Oversaw benefits administration, optimizing offerings while controlling overall costs.
- Designed effective retention strategies by analyzing exit interviews and other relevant data sources.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Human Capital Business Partner
PT. Era Boga Patiserindo (Paris Baguette)
09.2022 - 03.2023
- Streamlined communication channels between departments, improving overall organizational efficiency.
- Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees.
Independent Business Owner
Self Employement
08.2019 - 08.2022
Head of Operation
PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
12.2018 - 07.2019
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
- Oversaw supply chain management, ensuring timely delivery of products and services to customers.
- Reduced operational costs through effective budget management and cost-saving strategies.
Human Capital & Business Opportunity Senior Manager
PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
01.2018 - 11.2018
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Achieved operational excellence by streamlining processes and implementing best practices.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Evaluated hiring, firing, and promotions requests.
- Provided strong leadership to enhance team productivity and morale.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Human Resources Business Partner & Training Senior Man
PT. Dunia Makmur Jaya (BreadLife Bakery)
01.2015 - 12.2017
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Optimized workforce planning and resource allocation for improved operational efficiency.
- Reduced employee turnover rates with targeted retention strategies and support systems.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Implemented cost-saving measures within the HR department, optimizing budget utilization.
Senior Human Resources Business Partner Manager
PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
10.2013 - 01.2015
- Streamlined HR processes for improved efficiency, leading to better decision-making and resource allocation.
- Developed robust performance management systems that identified high performers for promotion opportunities or support needs for underperforming employees.
- Oversaw employee engagement surveys and action plans, addressing areas of concern proactively to improve satisfaction rates.
- Championed change management initiatives during periods of organizational transformation, mitigating potential resistance from staff members.
HR Manager
PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
12.2012 - 10.2013
- Reduced recruitment costs by establishing strong relationships with job agencies and universities.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Spearheaded successful workforce planning efforts, aligning staffing needs with company objectives.
- Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
Personel & General Affair Manager
PT. Rahayu Arumdhani International (Haagen-Dazs Indonesia)
02.2012 - 11.2012
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
HR Generalist
PT. MULTIRASA NUSANTARA (YOSHINOYA RESTAURANT)
08.2010 - 01.2012
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
- Established an internship program that provided valuable learning experiences for interns while also creating a talent pipeline for full-time hires.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
Assistant Human Resources Manager
JOHNNY ANDREAN GROUP (JCO Donuts and BREADTALK)
01.2008 - 07.2010
- Contributed to diversity initiatives by assisting with recruitment efforts that targeted underrepresented groups within the workforce.
- Managed employee relations issues, facilitating open communication and fostering positive workplace environments.
- Supported HR initiatives by creating informative materials such as newsletters, policy updates, and company announcements.
- Conducted exit interviews to gather valuable feedback from departing employees, identifying areas for improvement in retention efforts.
- Streamlined the recruitment process for increased efficiency, resulting in a higher number of quality candidates.
- Developed effective onboarding materials to ensure new hires quickly acclimated to company culture and expectations.
Recruitment Officer
PT. DUNKINDO LESTARI (DUNKIN’ DONUTS INDONESIA)
01.2007 - 01.2008
- Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
- Established strong relationships with external recruitment vendors and agencies, streamlining the hiring process for hard-to-fill positions.
- Implemented innovative sourcing techniques to identify passive candidates in competitive industries, resulting in an expanded pool of qualified prospects.
- Streamlined the interview process, resulting in more efficient candidate evaluation and faster decision-making by hiring teams.
- Facilitated timely feedback exchanges between candidates and hiring managers throughout the selection process, fostering positive candidate experiences regardless of outcome.
Recruitment (Freelance)
PT. SARANA EXHIRINDO (EXPERD Consultant)
07.2004 - 12.2006
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked well in a team setting, providing support and guidance.
Education
Psychology
Tarumanagara University
01.1999 - 04.2006
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ST. Kristoforus I High School
01.1996 - 04.1999
Skills
Friendly, Positive Attitude
Interpersonal Communication
Analytical and Critical Thinking
Time Management
Excellent Communication
Teamwork and Collaboration
Team building
Certification
2020, Certified Human Resources Professional (CHRP), PT. Talenta Borneo
Personal Information
- Place of Birth: Sorong
- Number of Children: 2
- Date of Birth: 08/30/81
- Nationality: WNI
- Marital Status: Married
Disclaimer
Herewith I declare that all my descriptions above are true. If there any mistakes in the description in the future, I my self will bear full responsibility for all negative impact it caused.
Timeline
Head of Human Capital & General Affair
PT. Mitra Bali Sukses (MIE GACOAN)
04.2023 - Current
Human Capital Business Partner
PT. Era Boga Patiserindo (Paris Baguette)
09.2022 - 03.2023
Independent Business Owner
Self Employement
08.2019 - 08.2022
Head of Operation
PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
12.2018 - 07.2019
Human Capital & Business Opportunity Senior Manager
PT. Prima Garda Andalan (Holding Company of BreadLife Bakery)
01.2018 - 11.2018
Human Resources Business Partner & Training Senior Man
PT. Dunia Makmur Jaya (BreadLife Bakery)
01.2015 - 12.2017
Senior Human Resources Business Partner Manager
PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
10.2013 - 01.2015
HR Manager
PT. DUNIA MAKMUR JAYA (BREADLIFE BAKERY)
12.2012 - 10.2013
Personel & General Affair Manager
PT. Rahayu Arumdhani International (Haagen-Dazs Indonesia)
02.2012 - 11.2012
HR Generalist
PT. MULTIRASA NUSANTARA (YOSHINOYA RESTAURANT)
08.2010 - 01.2012
Assistant Human Resources Manager
JOHNNY ANDREAN GROUP (JCO Donuts and BREADTALK)
01.2008 - 07.2010
Recruitment Officer
PT. DUNKINDO LESTARI (DUNKIN’ DONUTS INDONESIA)
01.2007 - 01.2008
Recruitment (Freelance)
PT. SARANA EXHIRINDO (EXPERD Consultant)
07.2004 - 12.2006
Psychology
Tarumanagara University
01.1999 - 04.2006
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ST. Kristoforus I High School
01.1996 - 04.1999