Good
Driven by a passion for excellence in customer service and a knack for problem-solving, I excelled at Bank Syariah Indonesia by enhancing customer satisfaction and resolving complex issues efficiently. My experience as a Tax Volunteer Agent honed my data entry skills, showcasing my ability to multitask and achieve results in high-pressure environments.
I have the task of serving customers online in a friendly and good manner related to the problems experienced by these customers such as transaction failures, mobile banking that cannot be used so that it is necessary to make a complaint and escalate it to the relevant department. besides that, it provides information about the products they have.
assist taxpayers, both corporate and individual, in filling out the annual PPH 21 tax return.
tasked with assisting rsud employees in the procurement of goods, namely recording all the needs of what hospital goods are currently needed for funding. besides that, it helps in recording recitations for all employees.
Customer Service
Microsoft Office
Problem-Solving
Multitasking
Data Entry
Typing Speed
Call Center Operations
Good
I have an interest in learning anything that can develop my career
I am very happy to learn new knowledge, both theoretical and practical, which can add to my knowledge.