More than 7 years of professional experience working in drafting, sales, distribution, marketing and express delivery. Ability to lead a team to achieve targets and KPI, expand area coverage, mapping and managing distribution areas, managing budget work plans, managing and develop people. In depth understanding of logistics business processes and stay focused on customer satisfaction through all stages.
Hi, I’m
FIRMAN ANANTA BAHARUDDIN
Summary
Overview
8
years of professional experience
1
Certification
Education
Telkom UniversityBandung, West Java
Associate's Degree from Information Systems
09.2014
University Overview
Skills
- Logistics Expertise
- Route Optimization
- Key Performance Indicators (KPIs)
- Accuracy and Efficiency in Documentation
- 5S Principles
- Cultivating Productive Relationships
- Manage Operations
- Computer Operating System
- Typing Speed 50-75 wpm
- Video Editing
Work History
DHL Express Indonesia
Operations Supervisor
04.2023 - Current
Job overview
- Ensure incoming shipments are recovered, inspected and cleared in the quickest, most efficient manner possible, hand over processes of shipments and paperwork are normally operated and accurate sorting and optimum loading of all inbound & outbound shipments
- Manage the allocation of appropriate resources, organize appropriate shifts and manning levels to meet business requirements
- Ensure proper maintenance of the facility, equipment and infrastructure in accordance with regional guidelines and company image, Manage/monitor the DHL's assets (including vehicle) within his/her area
- Participate in quality policy and initiative and ensure safe working practices and environment within the shift
- Ensure all service provided meet DHL's requirement with develop a high performance service culture within the functional department.
- Maintain good working relationships within the facility, good coordination and communication with other function as well, through daily working process and performance dialogue
- Assist and monitor operations team to keep performance and meet target, through KPI and individual coaching and performance review
- Identify training needs and opportunities to develop a highly skilled functional department.
Shopee Internasional Indonesia
Junior Associate
10.2022 - 03.2023
Job overview
- Monitor and ensure timely delivery of goods from pick-up to delivery to customers
- Coordinate between hub, warehouse, line haul and 3PL regarding delivery Maintain every shipment to reduce the risk of lost and damaged packages Monitor all transactions at the hub
- Supervise inbound and outbound activities
- Train and develop the performance of staff in the hub
PT. Pos Indonesia
General Administration Supervisor
08.2022 - 09.2022
Job overview
- Implementation of secretarial functions in the branch office
- Implementation of general support functions that must still be carried out by branch offices or cannot be carried out by the main branch office which includes HR, finance, assets and information technology functions.
PT. Pos Indonesia
Courier Operations Supervisor
09.2021 - 07.2022
Job overview
- Carry out and supervise the middle mile and last mile processes of postal shipments by paying attention to the quality standards set by the company
- Supervise courier performance
- Cash On Delivery settlement.
PT. Pos Indonesia
General Administration Supervisor
12.2020 - 09.2021
Job overview
- Secretarial implementation at the branch office
- Implementation of general support functions that must still be carried out by branch offices or cannot be carried out by the main branch office which includes HR, finance, assets and information technology functions.
PT. Pos Indonesia
Retail Sales and Partnership Supervisor
07.2019 - 12.2020
Job overview
- Achieve retail segment revenue and sales targets through controlling sales and after-sales of the counter, fullfilment, postal agent, o-ranger and digital retail segments and overseeing the implementation of these policies
- Implemented e-commerce socio commerce (P2P) sales policy, oversaw sales activities such as; quality opportunity, cross/up selling and managing sales accounts analysed sales proposals, managed sales accounts, collected customer data and oversaw implementation of customer management policy.
PT Telkom Akses
Drafter
08.2015 - 09.2018
Job overview
- Validation of Telkom Indonesia partner projects in the form of as built data
- Monitoring and Drawing on desk input to system for integration to Telkom network/device
- Quality Control project management.
- Consulted with architects, customers and vendors regarding project scope and milestone dates.
Certification
- PT Pos Indonesia (Persero)Logistics Shipping | Jan 2020 - Nov 2020 Handle logistics shipments with large volumes (e.g. moving/mutation goods, motorbikes, ATM machines)
- Social Assistance Ministry of Social Affairs Cash Social Assistance | May 2020 - Sep 2022 Task force with 3 regions Bone, Soppeng and Wajo Districs Distribution of Cash Social Assistance, Basic Food Assistance, Direct Fuel Cash Assistance & Direct Cooking Oil Assistance
- PT Pos Indonesia (Persero) Operation Performance | Jan 2021 - Dec 2021 Best Operation Performance in 2021 Regional 6 Makassar PT Pos Indonesia (Persero)
Languages
English
Intermediate (B1)
Additional Information
Additional Information
Linkedin | Firman Ananta Baharuddin Laompo
Instagram | @anantidakpakeg
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