Summary
Overview
Work History
Education
Skills
Timeline
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Fitra Armela

Fitra Armela

Account Manager
Jakarta,Indonesia

Summary

Highly motivated Account Manager who has more than 5 years experienced in IT Industry. Passion for exceeding client requirement and meet their satisfaction. Proven track records as team player who can manage and prioritizing projects.

Overview

11
11
years of professional experience
2
2
Languages

Work History

Account Manager

PT Bringin Inti Teknologi
02.2020 - Current
  • As an account manager, I am responsible for assisting customers in meeting their inquiries within the budget, also increased client satisfaction by building strong relationship and addressing their needs promptly. I assist in developing pricing strategies, including negotiating the scope of work, contracts, and others to achieve revenue goals. I work alongside the project manager to ensure projects are delivered smoothly and clients pay on time.

Business Consultant

PT Astra Graphia Information Technology
12.2014 - 06.2019
  • As a business consultant I'm in charge to represent the entire range of company portfolio and engage with customers within financial industry area (Banking, insurance, leasing, etc). I am responsible to maintain existing and create new project, which can help them to enhance their business. For delivering solution, I have to coordinate with our pre-sales team or other department to ensure that we will deliver the best solution according to customer needs.

Education

Strategic Communication

Universitas Gadjah Mada
Yogyakarta
01.2009 - 2014.01

Skills

  • Account management

  • Client relationship management

  • Teamwork and collaboration

  • Account management

Timeline

Account Manager

PT Bringin Inti Teknologi
02.2020 - Current

Business Consultant

PT Astra Graphia Information Technology
12.2014 - 06.2019

Strategic Communication

Universitas Gadjah Mada
01.2009 - 2014.01

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Fitra ArmelaAccount Manager