Fitra Rahmatsyah

• Assisted in the preparation of audit reports that clearly communicated findings and recommendations to key stakeholders.
• Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
• Identified and reported audit issues.
• Investigated discrepancies discovered during auditing process.
• Produced audit reports.
• Contributed to a positive work environment by collaborating effectively with colleagues across all levels of the organization.
• Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
• Prepared and distributed risk and audit reports to appropriate personnel.
• Enhanced internal control systems by conducting thorough risk assessments and implementing effective audit recommendations.
• Documented recommendations to improve internal controls.
• Reviewed and identified risks, analyzed controls and tested compliance.
• Improved operational efficiency by identifying and addressing financial discrepancies through meticulous examination of financial records.
• Collaborated with cross-functional teams to design and execute comprehensive audit plans, ensuring alignment with company objectives.
• Developed strong working relationships with external auditors, facilitating efficient communication during annual audits.
• Maintained up-to-date knowledge of industry trends and emerging risks, ensuring relevance in audit approach and methodology.
• Supported strategic decision-making by providing senior management with actionable insights from audit findings.
• Reduced risk of fraud with thorough investigations into irregular financial transactions.
• Mitigated potential financial losses, closely monitoring and auditing high-risk areas of business.

Jod Descriptions :

1. Understand System Requirements
- Review business requirements, user stories, and acceptance criteria
- Ensure requirements are clear, testable, and complete-

2. Create Test Plans & Test Cases
- Develop Test Plans (test strategy, scope, tools, timeline)
- Write detailed Test Cases / Test Scenarios
- Define testing types and approaches

3. Perform Application Testing
- Functional Testing
- Regression Testing
- Integration Testing
-Smoke & Sanity Testing
- Support User Acceptance Testing (UAT)

4. Automation Testing (if applicable)
- Develop and maintain automation scripts (Katalon)

5. Bug Tracking & Reporting

- Identify, document, and track defects using tools such as: Jira

Provide clear bug reports including:
- steps to reproduce
- expected vs actual results

6. Collaboration with IT Teams
Work closely with:
- Developers
- Business Analysts / Product Owners

7. Quality Gate (Sign Off) Before Release

- Perform final validation before deployment
- Provide go / no-go decisions for production release
- Ensure no critical defects reach production-

• Create Test Case for each project
• Review functional requirements, including data inputs and outputs result
• Report Any findings and Follow up with Developer for fixing bugs
• Make recommendation and certification for promotion to production
• Maintain QA team to pick up ticket (Jira) from developer to QA for testing
• Testing Load Test In JMETER / K6
• Create Automation in Katalon Automation API
• Create Automation in Katalon Automation Web
• Create Automation in Katalon Automation Android
• Work with project throughout the development lifecycle to understand required functionality
• Support UAT
• Stress Test
• Smoke Test
• Regression
• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.

• Create Test Case for each project
• Review functional requirements, including data inputs and outputs result
• Report Any findings and Follow up with Developer for fixing bugs
• Make recommendation and certification for promotion to production
• Maintain QA team to pick up ticket (Jira) from developer to QA for testing
• Testing Load Test In JMETER / K6
• Create Automation in Katalon : 1
• Automation API 2
• Automation Web 3
• Automation Android
• Work with project throughout the development lifecycle to understand required functionality
• Support UAT
• Stress Test
• Smoke Test
• Regression

• Work with project throughout the development lifecycle to understand required functionality
• Review functional requirements, including data inputs and outputs result

• Make sure all business Process running properly End To End
• Maintenance application for internal User
• Handling Project Migration
• Improvement for the system more better
• Managing flow each division for a better result
• Ensuring the SOP is running well to operate
• Analyze case by case to investigate problem and incident to get a better solution
• Ensuring all team member could maintain and improve a good interaction & relationship with all internal & external partner
• Ensuring all engineer could professionally inform and update the all service affecting problem to the customer (internal & external)
• Ensure a proper escalation could be carried out depend on specified standard (time and criticality) to the specified person (Management, Vendors etc) especially on the unresolved and long lasting problems

• 1st layer team, for troubleshoot TibCo Environment application service
• Analyze defect finding from Production application
• Ensuring all team member could maintain and improve a good interaction & relationship with all internal & external partner
• Ensuring all engineer could professionally inform and update the all service affecting problem to the customer (internal & external)
• Ensure a proper escalation could be carried out depend on specified standard (time and criticality) to the specified person (Management, Vendors etc) especially on the unresolved and long lasting problems
• Ensuring all inbound calls coming from all customer (internal & external) and partner company being taken care professionally
• Able to make & compile a professional report on all maintenance and operation Issues, open and pending troubles during the shift and when major outage occurs for management review
• Coach, guide and counsel engineers on any technical or non technical issues
• Organize a smooth transition of work load to the next shift including open issues, duty assignments, and potential issues

• Monitoring Billing Systems (TibCo - SOA Environment)

• Configuring server for patch or new rules on Amdocs Environment
• Maintenance periodically to keep high performance
• Monitoring of billing's machine performance
• Manage operational, maintenance and monitoring XL billing system for service and infrastructure billing Amdocs
• Recharging and provisioning to assure the system meet specific standard and qualification
• Support desk, dispatch, coordination & escalation complaint handling
• Problem notification, problem solving & update service restoration
• Manage Fault & Outage Log
• Manual provisioning for failed auto provisioning on subscribers translation in the HLR, VMS, MMS, DP5 & GPRS as requested by CSA for every failed transaction from AMDOCS