Fitri Wigati Mumpuni
Depok
Summary
Accomplished professional with extensive experience in leadership roles across diverse industries, including aviation, hospitality, and non-profit sectors. Proven track record in strategic planning, financial management, and community outreach as Controller & Community Outreach Director at Akselerasi Warta Resolusi Foundation. Demonstrated success in expanding business operations and increasing profitability as General Manager at PT Demoda Asia and President Director at PT Dharmaayu Tenaga Sejahtera. Skilled in human resource development, global business leadership, and managing high-stakes projects. Career goal: to leverage expertise in management and strategic planning to drive organisational growth and innovation.
Overview
33
33
years of professional experience
Work History
Controller & Community Outreach Director
Akselerasi Warta Resolusi Foundation
11.2019 - Current
- Developed strategic partnerships with government entities to enhance project funding and support.
- Managed sufficient funds to sustain operations and deliver charity project empowering families living under the poverty line to achieve self-sufficiency.
- Established learning programme teaching new skills to family members for enhanced productivity.
General Manager
PT Demoda Asia
03.2015 - 10.2017
- Managed e-commerce platform for high-end fashion products, establishing leadership in niche market
- Led company operations for 2 years, expanding customer database by 200% and collaborating with over 30 local brands and designers
- Reason For leaving: Contract terminated
Office Assistant Manager
PT Arzaq Power Indonesia
01.2013 - 06.2013
- Supported Country Manager in establishing new office in Indonesia by organising daily operations and sourcing, hiring candidates for managerial positions.
- Foreign Investment Company
- Reason For leaving: Company moved back to Oman
President Director
PT Dharmaayu Tenaga Sejahtera
05.2010 - 09.2012
- Opened five branch offices within two years, increasing company assets and maintaining operational health under my leadership.
- Coordinated manpower supply operations for international clients, ensuring seamless service delivery.
- Reason for leaving: Moratorium caused of closing the company down.
Senior marketing
PT Pro Intertech Indonesia
05.2009 - 05.2010
- Generated USD 1,000,000 annual turnover with single client at Pro Intertech Indonesia, contributing to healthy profit margins.
- Promoted to President Director of sister company due to demonstrated leadership and performance.
- Delivered mining and resource services to diverse clients, ensuring client needs were met effectively.
District Manager
Express Air
02.2003 - 05.2009
- Increased sales volume and opened 10 new stations across Papua and Maluku within two years, establishing Express Air as a leading and safe airline in eastern Indonesia
- Airlines Commercial Service
- Reason for leaving: Get hired with better offering
Guest Relation Officer
Sheraton Hotel and Resort Surabaya
03.1998 - 09.1998
- Managed guest relations for royal guests, VIPs, and high-ranking Indonesian government officials, ensuring exceptional service and satisfaction.
- Hospitality, Hotel and Tourism Industry
- Reason for leaving: Move in to another country.
Flight Attendance
Sempati Airlines
10.1993 - 02.1997
- Delivered customer support in airline commercial services, ensuring passenger satisfaction and smooth service operations.
- Developed assertiveness and professionalism through early job experiences, shaping a disciplined work ethic and positive attitude. All of all, in this company where my work ethic and work character have been shaped
- Reason for leaving: Company Bankruptcy.
Education
D3 - Public Relation
STIKOM Interstudi
Jakarta, JK01-1997
Flight Attendant Course - Safety & Service excellent
Sempati Air
Jakarta, JK01-1994
Senior High School - Science Major
SMA Negri 38
Jakarta, JK01-1993
Skills
- HR management training
- Management Training
- Crisis Management
- Risk Assessment
- Community Engagement
- Sustainability Initiatives
- Global Business Leadership
- Remote leadership
- Self-Development
- Social Justice Advocacy
- HR development
- Chime assessment
Training Course
- Flight Attendant Course, 1993-10-01, 1994-02-01
- Self-Development, Maya Gita, Jakarta, 1993-09-01
- Human Resource Development, John Robert Power, 1993-10-01
- Dangerous Goods Training, Garuda Aviation Training, 2002-09-01, 2002-10-01
- Aviation Security Training, Garuda Aviation Training, 2001-09-01, 2001-10-01
- C.H.I.M.E Assessment, 2001-04-01
- Global Business Leadership, 2012-05-01
- Human Trafficking, Ministry Of Labor Indonesia, 2011-05-01
- Management Training, IPMI Business School, 2017-03-01
- Human Resource Management Training, IPMI Business School, 2017-03-01
- Environment Studies, Harvard Online Course Program, 2020-05-01, 2020-08-01
- Leading in a Remote Environment, Harvard Online Course Program, 2021-09-01, 2021-11-01
Languages
English
Advanced
C1
Hobbies and interests
- Active Triathlete. Manage a 14-hour weekly training schedule to successfully complete 2 times sprint Triathlon and 1 times Olympic distance triathlon, achieving 1st & 2nd place. Aiming for Ironman race in 2027.
- Starting my passion of Triathlon in 2024 where it's initially been one of my life goal that I want to do.
- My first race in 2024 was at Sungailiat Triathlon in Sprint category, finish in 1 hour 58 minute and secured 1st place in age category
- My 2nd race was at Tri Sport Triathlon 2025 in Sprint category, finish in 1 hour 45 minute and secured 2nd Place in age category
- My 3rd race was at Sungailiat Triathlon 2026 in Stndard distance category, finish in 4 hour 23 minute and secured 2nd place overall.
I'm still in my journey to achieve my other goal in Ironman race that hopefully i could fullfill in 2027.
Timeline
Controller & Community Outreach Director
Akselerasi Warta Resolusi Foundation
11.2019 - Current
General Manager
PT Demoda Asia
03.2015 - 10.2017
Office Assistant Manager
PT Arzaq Power Indonesia
01.2013 - 06.2013
President Director
PT Dharmaayu Tenaga Sejahtera
05.2010 - 09.2012
Senior marketing
PT Pro Intertech Indonesia
05.2009 - 05.2010
District Manager
Express Air
02.2003 - 05.2009
Guest Relation Officer
Sheraton Hotel and Resort Surabaya
03.1998 - 09.1998
Flight Attendance
Sempati Airlines
10.1993 - 02.1997
D3 - Public Relation
STIKOM Interstudi
Flight Attendant Course - Safety & Service excellent
Sempati Air
Senior High School - Science Major
SMA Negri 38