Dynamic Procurement and Logistics Officer at PT Bangtelindo By Telkom Indonesia, adept at negotiating shipping costs and achieving 100% on-time delivery. Proven expertise in data tracking and reporting, combined with strong problem-solving skills, ensures efficient supply chain management and fosters positive supplier relationships. Bilingual communicator with a focus on client satisfaction.
Hi, I’m
Friska Febriani
Kota Bandung
Summary
Overview
5
years of professional experience
Work History
PT Bangtelindo By Telkom IndonesiaBandung, Indonesia
Procurement and Logistics Officer
04.2023 - Current
Job overview
- Responsible for managing the end-to-end procurement process of fiber optic cables and HDPE pipes, including purchase planning, supplier coordination, and logistics arrangement to ensure timely and accurate delivery to project sites.
- Coordinated daily with suppliers and logistics companies to guarantee on-time, safe, and efficient delivery, achieving 100% punctual delivery with no penalties .
- Successfully negotiated with logistics vendors, reducing shipping costs by nearly 50% from the initial price offered by suppliers through direct communication with PICs.
- Ensured all deliveries met project deadlines , closely monitoring shipping progress and proactively resolving potential delays.
- Maintained positive relationships with buyers by providing regular delivery updates and applying persuasive communication to ensure client patience and satisfaction.
- Verified and completed all delivery documentation , including delivery notes, handover reports, and invoices, ensuring compliance with company policies.
- Managed end-to-end invoicing processes including billing to clients , and invoice validation from suppliers and logistics vendors, coordinating all financial flows with the internal finance department.
- Compiled all procurement and logistics data using Microsoft Office and the company's internal financial system to support reporting, monitoring, and performance evaluation.
IRIS By Nava GroupJakarta, Indonesia (Remote)
Sales Team Leader
01.2023 - 04.2023
Job overview
- Led a team of sales representatives stationed across multiple malls in South Jakarta , overseeing daily deployment schedules, shift rotations, and location assignments to ensure optimal team performance and coverage.
- Managed and monitored individual sales performance by collecting and analyzing daily reports from each team member regarding the number of customer interactions, leads generated, and overall engagement effectiveness.
- Acted as the first point of contact for internal team issues , proactively mediating interpersonal conflicts and maintaining a productive and collaborative working environment.
- Reported key performance indicators (KPIs) and team updates through daily briefings to the Supervisor and weekly analytical summaries to the Assistant Manager for strategic planning purposes.
- Collaborated with team members to design and implement innovative on-ground marketing strategies aimed at boosting customer acquisition, increasing foot traffic, and exceeding company sales targets.
- Ensured the team consistently met and surpassed corporate sales goals by motivating staff, organizing performance review sessions, and delivering real-time coaching in the field.
- Maintained clear communication between the company's marketing management and field team to ensure consistency in product messaging and campaign objectives.
- Trained new sales staff on customer approach techniques, product knowledge, and ethical selling practices to uphold the company's professional standards.
PT Denny Rattan FurnitureCirebon, Indonesia
Export Operations (Internship)
07.2022 - 11.2022
Job overview
- Supported the international sales team by managing large-scale export orders from buyers in Peru, Italy, Brazil, and France, ensuring that all specifications were accurately translated into production instructions.
- Acted as a communication bridge between overseas buyers and local suppliers, relaying detailed purchase orders and timelines to ensure smooth and timely processing.
- Coordinated with factory foremen to monitor packaging schedules, stock availability, and overall production readiness, particularly for high-volume furniture items such as chairs, tables, and custom sets.
- Tracked and reported daily production and order fulfillment progress to managers, maintaining visibility across multiple workstreams involving thousands of product units.
- Collaborated with logistics partners to arrange timely pickup and shipping of goods, confirming fleet availability and readiness for both domestic and international dispatch.
- Assisted in quality control follow-ups, ensuring all goods met export standards and were properly prepared for long-distance shipment.
- Helped maintain accurate documentation and export records to support customs clearance and delivery tracking.
Universitas PasundanBandung, Indonesia
Research Assistant Intern
04.2020 - 10.2021
Job overview
- Assisted a senior professor in conducting research on international social welfare issues , contributing to data collection, analysis, and synthesis for academic publications and policy studies.
- Conducted literature reviews and academic journal evaluations , helping to assess content quality and relevance for publication by the university's research center.
- Edited and proofread draft academic journals to ensure adherence to academic standards and citation formatting before submission and publication.
- Supported the development of academic presentation materials , including PowerPoint slide decks and research summaries for conferences and academic talks.
- Collaborated with the university's research team on interdepartmental projects addressing transnational welfare issues and comparative policy analysis.
Education
Universitas Pasundan
Bachelor of Arts from Social Work
06-2022
University Overview
- 3.61 GPA
- Degree Awarded with Cum Laude
- Thesis Project: The Relationship Between Coastal Community Creativity and Their Capacity to Utilize Marine Resources to Fulfill Basic Needs - Field research conducted in a coastal village of Cirebon Regency.
Academic Awards & Scholarships:
- Recipient Outstanding Student of the Department representing the Social Welfare class cohort (2020).
- Recipient of the Academic Achievement Improvement Scholarship from the Ministry of Research and Higher Education, Indonesia (2020).
Student Exchange Programs:
- International Student Exchange
University Malaysia Sabah, Malaysia – 2020
Selected to represent Universitas Pasundan in a cross-border academic and cultural exchange program focusing on social development, policy studies, and regional collaboration. - National Student Exchange
Universitas Islam Negeri Sunan Kalijaga Yogyakarta – 2021
Participated in inter-university academic exchange through the Indonesian Ministry of Education's mobility program, engaging in coursework and collaborative forums on social welfare, religious diversity, and human rights.
Certifications:
- Certified Professional Social Worker – Ministry of Social Affairs, Republic of Indonesia (2022).
International Experience:
- Selected as Indonesia's delegate for the Model United Nations involving 150 countries (2019).
- Honored with Top Cultural Performance Award and Certificate Awardee for representing UN SDG Goal 5: Gender Equality .
Leadership & Organizational Involvement:
- Vice Chairperson , Bone Student Association (2021): Supported student well-being and adaptation among migrants from Bone Regency.
- Chair of Inter-Organizational Affairs , Islamic Student Association of Bandung City (2022–2023): Fostered institutional partnerships and youth collaboration.
- Member of Student Representative Council , Faculty of Social and Political Sciences (2020–2021): Advocated for student rights related to tuition and campus facilities; served two terms.
- Secretary of Academic Affairs , Social Welfare Student Association (2019): Coordinated academic programs and workshops for departmental students.
Apprenticeship & Internship:
- Research Assistant , Center for Social Welfare Studies, Universitas Pasundan: Assisted in journal reviews, editing, and research on international social welfare issues.
- Production & Export Intern , Rattan Furniture Company: Managed overseas buyer orders, coordinated packaging and shipment logistics.
Skills
- Supplier relationship management
- Procurement process improvement
- Supply chain optimization
- E-procurement systems
- Data Tracking & Reporting (Microsoft Office, Excel & Financial Systems)
- Negotiation & Cost Reduction
- Project & Team Management
- Public Speaking & Presentation Support
- Organizational & Multitasking Abilities
- Adaptability & Initiative
- Problem Solving & Crisis Management
- Customer service
<Enter your own>
<Enter your own>
Languages
English
Professional Working
Indonesian
Native or Bilingual
Timeline
Procurement and Logistics Officer
PT Bangtelindo By Telkom Indonesia
04.2023 - Current
Sales Team Leader
IRIS By Nava Group
01.2023 - 04.2023
Export Operations (Internship)
PT Denny Rattan Furniture
07.2022 - 11.2022
Research Assistant Intern
Universitas Pasundan
04.2020 - 10.2021
Universitas Pasundan
Bachelor of Arts from Social Work