Dynamic Procurement and Logistics Officer at PT Bangtelindo By Telkom Indonesia, adept at negotiating shipping costs and achieving 100% on-time delivery. Proven expertise in data tracking and reporting, combined with strong problem-solving skills, ensures efficient supply chain management and fosters positive supplier relationships. Bilingual communicator with a focus on client satisfaction.
Hi, I’m
Friska Febriani
Kota Bandung
Summary
Overview
5
years of professional experience
Work History
PT Bangtelindo By Telkom Indonesia
Procurement and Logistics Officer
04.2023 - Current
Job overview
- Responsible for managing the end-to-end procurement process of fiber optic cables and HDPE pipes, including purchase planning, supplier coordination, and logistics arrangement to ensure timely and accurate delivery to project sites.
- Coordinated daily with suppliers and logistics companies to guarantee on-time, safe, and efficient delivery, achieving 100% punctual delivery with no penalties .
- Successfully negotiated with logistics vendors, reducing shipping costs by nearly 50% from the initial price offered by suppliers through direct communication with PICs.
- Ensured all deliveries met project deadlines , closely monitoring shipping progress and proactively resolving potential delays.
- Maintained positive relationships with buyers by providing regular delivery updates and applying persuasive communication to ensure client patience and satisfaction.
- Verified and completed all delivery documentation , including delivery notes, handover reports, and invoices, ensuring compliance with company policies.
- Managed end-to-end invoicing processes including billing to clients , and invoice validation from suppliers and logistics vendors, coordinating all financial flows with the internal finance department.
- Compiled all procurement and logistics data using Microsoft Office and the company's internal financial system to support reporting, monitoring, and performance evaluation.
IRIS By Nava Group
Sales Team Leader
01.2023 - 04.2023
Job overview
- Led a team of sales representatives stationed across multiple malls in South Jakarta , overseeing daily deployment schedules, shift rotations, and location assignments to ensure optimal team performance and coverage.
- Managed and monitored individual sales performance by collecting and analyzing daily reports from each team member regarding the number of customer interactions, leads generated, and overall engagement effectiveness.
- Acted as the first point of contact for internal team issues , proactively mediating interpersonal conflicts and maintaining a productive and collaborative working environment.
- Reported key performance indicators (KPIs) and team updates through daily briefings to the Supervisor and weekly analytical summaries to the Assistant Manager for strategic planning purposes.
- Collaborated with team members to design and implement innovative on-ground marketing strategies aimed at boosting customer acquisition, increasing foot traffic, and exceeding company sales targets.
- Ensured the team consistently met and surpassed corporate sales goals by motivating staff, organizing performance review sessions, and delivering real-time coaching in the field.
- Maintained clear communication between the company's marketing management and field team to ensure consistency in product messaging and campaign objectives.
- Trained new sales staff on customer approach techniques, product knowledge, and ethical selling practices to uphold the company's professional standards.
PT Denny Rattan Furniture
Export Operations (Internship)
07.2022 - 11.2022
Job overview
- Supported the international sales team by managing large-scale export orders from buyers in Peru, Italy, Brazil, and France, ensuring that all specifications were accurately translated into production instructions.
- Acted as a communication bridge between overseas buyers and local suppliers, relaying detailed purchase orders and timelines to ensure smooth and timely processing.
- Coordinated with factory foremen to monitor packaging schedules, stock availability, and overall production readiness, particularly for high-volume furniture items such as chairs, tables, and custom sets.
- Tracked and reported daily production and order fulfillment progress to managers, maintaining visibility across multiple workstreams involving thousands of product units.
- Collaborated with logistics partners to arrange timely pickup and shipping of goods, confirming fleet availability and readiness for both domestic and international dispatch.
- Assisted in quality control follow-ups, ensuring all goods met export standards and were properly prepared for long-distance shipment.
- Helped maintain accurate documentation and export records to support customs clearance and delivery tracking.
Universitas Pasundan
Research Assistant Intern
04.2020 - 10.2021
Job overview
- Assisted a senior professor in conducting research on international social welfare issues , contributing to data collection, analysis, and synthesis for academic publications and policy studies.
- Conducted literature reviews and academic journal evaluations , helping to assess content quality and relevance for publication by the university's research center.
- Edited and proofread draft academic journals to ensure adherence to academic standards and citation formatting before submission and publication.
- Supported the development of academic presentation materials , including PowerPoint slide decks and research summaries for conferences and academic talks.
- Collaborated with the university's research team on interdepartmental projects addressing transnational welfare issues and comparative policy analysis.
Education
Universitas Pasundan
Bachelor of Arts from Social Work
06-2022
University Overview
- 3.61 GPA
- Degree Awarded with Cum Laude
- Thesis Project: The Relationship Between Coastal Community Creativity and Their Capacity to Utilize Marine Resources to Fulfill Basic Needs - Field research conducted in a coastal village of Cirebon Regency.
Academic Awards & Scholarships:
- Recipient Outstanding Student of the Department representing the Social Welfare class cohort (2020).
- Recipient of the Academic Achievement Improvement Scholarship from the Ministry of Research and Higher Education, Indonesia (2020).
Student Exchange Programs:
- International Student Exchange
University Malaysia Sabah, Malaysia – 2020
Selected to represent Universitas Pasundan in a cross-border academic and cultural exchange program focusing on social development, policy studies, and regional collaboration. - National Student Exchange
Universitas Islam Negeri Sunan Kalijaga Yogyakarta – 2021
Participated in inter-university academic exchange through the Indonesian Ministry of Education's mobility program, engaging in coursework and collaborative forums on social welfare, religious diversity, and human rights.
Certifications:
- Certified Professional Social Worker – Ministry of Social Affairs, Republic of Indonesia (2022).
International Experience:
- Selected as Indonesia's delegate for the Model United Nations involving 150 countries (2019).
- Honored with Top Cultural Performance Award and Certificate Awardee for representing UN SDG Goal 5: Gender Equality .
Leadership & Organizational Involvement:
- Vice Chairperson , Bone Student Association (2021): Supported student well-being and adaptation among migrants from Bone Regency.
- Chair of Inter-Organizational Affairs , Islamic Student Association of Bandung City (2022–2023): Fostered institutional partnerships and youth collaboration.
- Member of Student Representative Council , Faculty of Social and Political Sciences (2020–2021): Advocated for student rights related to tuition and campus facilities; served two terms.
- Secretary of Academic Affairs , Social Welfare Student Association (2019): Coordinated academic programs and workshops for departmental students.
Apprenticeship & Internship:
- Research Assistant , Center for Social Welfare Studies, Universitas Pasundan: Assisted in journal reviews, editing, and research on international social welfare issues.
- Production & Export Intern , Rattan Furniture Company: Managed overseas buyer orders, coordinated packaging and shipment logistics.
Skills
- Supplier relationship management
- Procurement process improvement
- Supply chain optimization
- E-procurement systems
- Data Tracking & Reporting (Microsoft Office, Excel & Financial Systems)
- Negotiation & Cost Reduction
- Project & Team Management
- Public Speaking & Presentation Support
- Organizational & Multitasking Abilities
- Adaptability & Initiative
- Problem Solving & Crisis Management
- Customer service
<Enter your own>
<Enter your own>
Languages
English
Professional Working
Indonesian
Native or Bilingual
Timeline
Procurement and Logistics Officer
PT Bangtelindo By Telkom Indonesia
04.2023 - Current
Sales Team Leader
IRIS By Nava Group
01.2023 - 04.2023
Export Operations (Internship)
PT Denny Rattan Furniture
07.2022 - 11.2022
Research Assistant Intern
Universitas Pasundan
04.2020 - 10.2021
Universitas Pasundan
Bachelor of Arts from Social Work
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