Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Personal Information
Languages
References
Timeline
Generic
FRISKA MANALU

FRISKA MANALU

Jakarta Timur

Overview

16
16
years of professional experience
3
3
Certifications

Work History

Marketing Manager

PT EXTRAMARK EDUCATION INDONESIA
1 2024 - Current
  • Develop and implement an effective fashion retail business strategy for all retail stores/counters throughout Indonesia around 45 Depstore and handle SPG mobile 15.
  • Calculate and maintain the margin percentage between operational costs (labor costs) vs monthly sales achievement.
  • Build and maintain good relationships and cooperation with related Department Stores to optimize sales at each counter.
  • Carrying out good cooperation and negotiations with every related Department Store throughout Indonesia to carry out sales strategies such as setting double expose promos, relocating counters, etc.
  • Carry out forecasts / estimates of sales targets by calculating efficient & effective operational costs
  • Determine, implement and monitor the effective and efficient performance of the store/counter operational team.
  • Selling products needed for hotels, hospitals, salons, barbershops, golf in B2B collaboration
  • Leading and guiding a team of sales people to meet and achieve the company's sales objectives efficiently and effectively
  • Manage sales team, supervise, challenge, motivate and develop team members
  • Has good leadership and control functions over team performance at each counter, has strong problem solving skills and is able to provide training, coaching and motivate the entire team in the store (SPG/SPB) to achieve sales targets.

Assistant Sales Manager

PT AKULAKU SILVERR INDONESIA
07.2022 - 11.2023
  • Responsible for monitoring Area Sales in Jabodetabek, Serang Cilegon, Karawang, Bandung, Tasik, Cirebon, Bali.
  • Provide strategies for the team to achieve targets B2B, B2G&B2B2C.
  • Develop 60 People, 4 Regional Head, 13 Contributor Manager and 43 Education counselor.
  • Grow Kelas Pintar Business to Business (B2B) channel.
  • Hunt new accounts and diversify product in existing accounts.
  • Establish and keep close relationship with customers and partners, meet total order and targets.
  • Support planning and budget processes.
  • Achievement of revenue, cash collection and strategic objectives.
  • Accountable for accurate and on-time reporting essential for sales effectiveness.
  • Making KPI for Sales and Post Sales Monitoring Collection.

Senior Relationship Manager

PT BANK UOB INDONESIA
12.2020 - 04.2022
  • Handle Team Relationship Manager Funding 5 - 10 people.
  • Implementing Sales Manager strategy.
  • Monitoring performance and implementing team, and daily activity sales.
  • Provide recommendations to Sales Manager regarding performance development according to field conditions.
  • Run a meeting once a week with the team.
  • Ensure every customer portfolio is maintained by an active RM.
  • Handle Team with portfolio 400 Bio.

Senior Relationship Manager

PT BANK BTPN SYARIAH
07.2019 - 11.2020
  • Monitoring performance and implementing team, and daily activity sales.
  • Provide recommendations to Sales Manager regarding performance development according to field conditions.
  • Run a meeting once a week with the team.
  • Ensure every customer portfolio is maintained by an active RM.
  • Handle Team with portfolio 200 Bio.

Relationship Manager

BANK BKE NOW KNOWN AS SEABANK
11.2018 - 02.2019
  • Handle Priority Customer.
  • Focus target.
  • Selling product deposito, saving, giro dan bancassurance.
  • Have new customer 10 Account with total Portfolio 20 bio around 3 months on KEB Hana Bank.

Sales Supervisor

KEB HANA BANK INDONESIA
07.2017 - 03.2018
  • Selling Product Apartment.
  • Presenting Product to Customer.
  • Follow up on customer.
  • Managing and encouraging Sales Executive.
  • Have Sales Network (At least 10 Sales Executive).
  • Have New Competent Customer Database.

Senior Relationship Manager

PT BANK UOB INDONESIA
10.2015 - 02.2017
  • Responsible for actively promoting Bank UOB Products especially funding product to prospective as well as existing customers.
  • Building and strengthening profitable customer relationship and executing the sales and service plan of the branch.
  • Assisting customer transactions and resolving customer inquiries immediately.
  • Monitor outgoing Funds.
  • Controls approved internal memo.
  • Perform weekly task and report such as funding report to keep track of the performances to Funding Department Head.
  • Maintain good relationship with potential and Existing Customer.
  • Handle Business Owner and corporate.
  • Handle portfolio customer existing New 150 bio.

Senior Relationship Manager

PT BANK BTPN SYARIAH
01.2015 - 10.2015
  • Responsible to enhance personal and corporate funding portfolio.
  • Handling Funding Customers, support account openings, Fund Placement and disbursement, and other related matters.
  • Focus customer priority with portfolio 36 Bio, Target 2,5 Bio/Month.

Officer Development Program

INTERNATIONAL SOS
09.2010 - 12.2014
  • Maintain good relationship with potential and Existing Customer.
  • Controls approved internal memo.
  • Handling Funding Customers, support account openings, Fund Placement and disbursement, and other related matters.
  • Responsible to enhance personal and corporate funding portfolio.
  • Develop corporate and brand image through promotion, exhibition, sponsorship, advertising and website maintenance.
  • Handle Customer priority and corporate customer with portfolio 500 bio.

Patient Relations Officer

UNIVERSITY OF PADJADJARAN
01.2009 - 12.2009
  • Handle Patient VIP.
  • Handle Insurance of customer.

Education

01.2008 -

Skills

PERFORMANCE MANAGEMENT

TEAM BUILDING AND LEADERSHIP

LEADERSHIP DEVELOPMENT

CUSTOMER RELATIONS

BUSINESS PLANNING

NEGOTIATION SKILLS

BUSINESS ANALYSIS

STAFF MOTIVATION

PUBLIC SPEAKING

TEAMWORK PLAN SALES

Certification

Jakarta, 08/2022, 08/2022, LSPTD, August 2022, 6209024310003403222022

Accomplishments

  • 02/2020, 04/2020, Acheive Target 100 bio, with target 3 Bio/Month
  • 01/2019, 01/2019, Achievement 80 bio in a month, with target 3 Bio/month
  • 07/2022, 12/2022, Achieve Target 15 milyar semester 2, with target 2 Milyar/Month
  • 08/2022, 10/2022, Achieve target 7 Milyar in Q3

Personal Information

  • Date of Birth: 10/01/85
  • Nationality: WNI
  • Driving License: SIM A dan SIM C

Languages

ENGLISH

References

  • FERNANDO UFFIE, PT. Extramarks Education Indonesia, 08558808959
  • RICKY, Akulaku dan Bank Neo Commerce, 081808189571
  • EVANGELINA SINTAWATI, Bank Kesejahteraan, 0811975594
  • SANDRA, Hana Bank, 081808189492

Timeline

Assistant Sales Manager

PT AKULAKU SILVERR INDONESIA
07.2022 - 11.2023

Senior Relationship Manager

PT BANK UOB INDONESIA
12.2020 - 04.2022

Senior Relationship Manager

PT BANK BTPN SYARIAH
07.2019 - 11.2020

Relationship Manager

BANK BKE NOW KNOWN AS SEABANK
11.2018 - 02.2019

Sales Supervisor

KEB HANA BANK INDONESIA
07.2017 - 03.2018

Senior Relationship Manager

PT BANK UOB INDONESIA
10.2015 - 02.2017

Senior Relationship Manager

PT BANK BTPN SYARIAH
01.2015 - 10.2015

Officer Development Program

INTERNATIONAL SOS
09.2010 - 12.2014

Patient Relations Officer

UNIVERSITY OF PADJADJARAN
01.2009 - 12.2009

01.2008 -

Marketing Manager

PT EXTRAMARK EDUCATION INDONESIA
1 2024 - Current
Jakarta, 08/2022, 08/2022, LSPTD, August 2022, 6209024310003403222022
DKI Jakarta, 05/2022, 05/2022, LSPPMI, May 2022, May 2025, 661422412600000632022
DKI Jakarta, 06/2024, LSPP, June 2021, June 2024, 641201239400686322021

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