Gabbywati Anderias Sukarta
Bogor
Summary
Motivated professional demonstrating strengths in employee relations and conflict resolution. Adapts to changing demands through effective communication and collaboration with management to align HR practices with organisational objectives. Eager to contribute to team development and enhance workplace culture through strategic HR initiatives.
Overview
30
30
years of professional experience
Work History
Human Resources Manager
Joe Green Pte Ltd
Serang Banten, Indonesia
01.2019 - 02.2020
- 1. Developed and implemented HR strategies to align workforce capability with organisational goals.
- 2. Managed recruitment processes, including sourcing, interviewing, and onboarding new employees.
- 3. Facilitated employee training programmes to enhance skills and promote career development within the organisation.
- 4. Collaborated with management to design and implement policies that promote diversity and inclusion.
- 5. Led compliance efforts with employment legislation, ensuring all HR practices adhered to legal requirements.
- 6. Supervised staff recruitment, interviewing, selecting and onboarding.
- 7. Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- 8. Responded to employee queries regarding HR policies, benefits, and other concerns promptly and accurately.
- 9. Directed operational and administrative procedures to keep organisation in compliance with rules, regulations and internal policies.
- 10, Administered payroll operations, ensuring accurate and timely processing of salaries and benefits.
- 11. Coordinated with department heads to align HR strategies with organisational goals and objectives.
- 12. Investigated and managed grievance, disciplinary and employee relation meetings, quickly resolving and finding appropriate solutions.
- 13. Streamlined hiring processes, reducing time-to-hire and improving candidate experience.
- 14. Managed confidential personnel records, safeguarding employee privacy and data protection.
- 15. Implemented comprehensive training programmes for new hires, promoting rapid integration into company culture.
- 16. Designed and implemented health and safety programmes.
- 17. Negotiated with insurance providers to secure competitive packages for employee health benefits.
- 18. Provided staff with resources for ongoing professional development and organised training courses, increasing company productivity.
- 19. Diminished financial discrepancies while accurately maintaining payroll and benefits for employees.
Human Resources Manager
Samasta Tour & Travel
Jakarta, DkI Jakarta, Indonesia
01.2018 - 12.2018
- 1. Developed and implemented comprehensive HR strategies aligned with organisational goals and objectives.
- 2. Administered performance management systems, facilitating employee evaluations and development plans.
- 3. Utilised HR information systems to streamline processes and maintain accurate employee records.
- 4. Managed employee relations, addressing grievances and conflicts to foster a positive work environment.
- 5. Delivered regular HR reports to senior management, highlighting key metrics and areas for improvement.
- 6. Responded to employee queries regarding HR policies, benefits, and other concerns promptly and accurately.
- 7. Administered payroll operations, ensuring accurate and timely processing of salaries and benefits.
- 8. Implemented team building activities to enhance positive working environments.
- 9. Managed confidential personnel records, safeguarding employee privacy and data protection.
- 10. Make salary report for payroll.
- 11. Assist accounting to make invoices for tour payment, tickeing and document paper.
Personal Assistant to President Director
PT Pacific Interindah Tour & Travel
Jakarta, DkI Jakarta, Indonesia
05.2001 - 10.2017
- 1. Managed schedules and appointments for President Director effectively.
- 2. Facilitated communication between departments to streamline operations.
- 3. Handled emails and written business correspondence on behalf of senior office staff.
- 4. Monitored emails and correspondence, prioritising and responding on behalf of the executive to streamline workflow.
- 5. Establish company rules and regulations.
- 6. Took accurate and detailed notes at meetings covering agenda items, action points and proposals.
- 7. Kept stationery and office supplies well stocked to meet operational need.
- 8. Coordinated and booked meetings, conferences and client appointments for managers.
- 9. Prepared meeting spaces and equipment for events and presentations.
- 10. Acted as the first point of contact for the executive, screening calls and visitors to manage access and protect time.
- 11. Maintained digital and physical filing systems following practices for organisation and information protection.
- 12. Developed and implemented filing systems, both electronic and paper-based, to improve office organisation and efficiency.
- 13. Communicated meeting action points to relevant staff for prompt resolution.
- 14. Drafted correspondence and prepared presentations on behalf of executives, maintaining a high level of confidentiality and professionalism.
- 15. Assisted with the recruitment process for the executive's team, from drafting job descriptions to organising interviews.
- 16. Recorded staff absences and communicated to affected teams.
- 17. Prepare the salary report and go to the bank for payroll.
- 18. Report Jamsostek and BPJS Kesehatan.
- 19. Assisted in making tour product itineraries, quotations, and tour equipment.
- 20. Guide groups as a Tour Leader for series, incentives. (Bangkok, Turkey).
Recruitment Consultant
UniNet Personnel Search & Selection Network
Jakarta, DkI Jakarta, Indonesia
10.2000 - 04.2001
- 1. Searching for potential candidates for users as requested.
- 2. Conducted thorough candidate assessments and interviews to identify best-fit applicants for client roles.
- 3. Developed strong relationships with clients to understand their recruitment needs and provide tailored solutions.
- 4. Designed and executed targeted sourcing strategies across multiple platforms to attract high-quality candidates.
- 5. Managed comprehensive candidate databases, ensuring accurate and up-to-date information for efficient retrieval.
- 6. Interviewed employees, supervisors and managers to generate detailed job descriptions.
- 7. Scanned and filed employee contracts, documentation and other records.
- 8. Maintained compliance with employment laws and regulations throughout the recruitment process, minimising legal risks.
Membership Coordinators
Klub Golf Cengkareng
Jakarta, DkI Jakarta, Indonesia
09.1999 - 10.2000
- 1. Coordinated membership applications and processed renewals efficiently.
- 2. Maintained accurate records of member information and transactions.
- 3. Developed promotional materials to attract new memberships.
- 4. Collaborated with staff to improve membership services and processes.
- 5. Maintained accurate and up-to-date database of membership leads, keeping relevant members of staff notified of necessary follow-up actions.
- 6. Monitored existing member engagement and identified ways to maximise member satisfaction.
- 7. Responded to customer emails with accurate, professional replies.
- 8. Received calls and redirected individuals to relevant departments for smooth customer care.
- 9. Prepare the outstanding instalment of members who are not making payments.
- 10. Collaborated with marketing team to create promotional materials targeting potential members.
Secretary of Human Resources & General Affairs
Klub Golf Cengkareng
Jakarta, DkI Jakarta, Indonesia
11.1998 - 09.1999
- 1. Managed employee records and maintained confidentiality of personal information.
- 2. Coordinated recruitment processes and scheduled interviews with candidates.
- 3. Assisted in developing training programmes for new staff members.
- 4. Provided administrative support to various departments and teams.
- 5. Facilitated communication between management and employees regarding policies.
- 6. Maintained office supplies and ensured availability for daily operations.
- 7. Handled employee enquiries and resolved issues in a timely manner.
- 8. Scanned and photocopied documents for office team members.
- 9. Organised and maintained filing systems, both electronic and paper-based, to uphold data confidentiality and ease of access.
- 10. Dealt with confidential and sensitive data and appropriately maintained records.
- 11. Handled incoming calls and enquiries professional assistance and directing to appropriate departments for further action.
- 12. Actioned instructions to complete administrative tasks within deadlines.
- 13. Recorded staff absences and communicated to affected teams.
- 14. Monitored progress, explored problems and negotiated solutions while carrying out work.
- 15. Assisted with payroll preparation and execution, ensuring accurate and timely payment to all staff members.
- 16. Monitored email inboxes of senior staff, prioritising messages and responding on their behalf when necessary.
- 17. Monitored inventory of office supplies, placing orders and negotiating with vendors to secure cost-effective solutions.
- 18. Developed and implemented office policies and procedures to improve workflow and ensure compliance with industry standards.
- 19. Make interview for candidates of caddies and staffs.
Secretary of Human Resources Department
Sheraton Timika Hotel
Timika, irian Jaya, Indonesia
03.1996 - 09.1998
- 1. Coordinated recruitment processes by scheduling interviews and liaising with candidates
- 2. Maintained employee records accurately to support payroll, and benefits administration.
- 3. Assisted in onboarding new staff by preparing orientation materials, training schedules, and arranging the accommodation.
- 4. Facilitated communication between departments to promote effective collaboration
- 5. Organised training sessions and workshops to enhance employee skills and development
- 6. Supported performance management processes by documenting appraisals and feedback
- 7. Scanned and photocopied documents for office team members.
- 8. Organised and maintained filing systems, both electronic and paper-based, to uphold data confidentiality and ease of access.
- 9. Dealt with confidential and sensitive data and appropriately maintained records.
- 10. Handled incoming calls and enquiries, offering professional assistance and directing to appropriate departments for further action.
- 11. Documented and shared weekly meeting minutes.
- 12. Arrange schedule of flight for Management and staff who will be on leave
- 13. Established strong professional relationships with personnel at multiple levels whilst remaining flexible to take initiative and meet tight deadlines.
- 14. Assisted with payroll preparation and execution, ensuring accurate and timely payment to all staff members.
Secretary of Director
PT Sentra Multidana Finance
Jakarta, DkI Jakarta, Indonesia
12.1994 - 01.1996
- 1. Handled incoming calls and enquiries, offering professional assistance and directing to appropriate departments for further action.
- 2. Make a schedule for meeting appointments.
- 3. Managed correspondence and scheduled meetings for executive team members.
- 4. Handled emails and written business correspondence on behalf of senior office staff.
- 5. Organised and maintained filing systems, both electronic and paper-based, to uphold data confidentiality and ease of access.
- 6. Took accurate and detailed notes at meetings covering agenda items, action points and proposals.
- 7. Documented and shared weekly meeting minutes.
- 8. Prepared meeting spaces and equipment for events and presentations.
- 9. Assisted in the preparation of reports and presentations, ensuring accuracy and adherence to company standards.
Reservation & Marketing Executive
Patra Bira Golf & Resort
Jakarta, DkI Jakarta, Indonesia
10.1993 - 11.1994
- 1. Managed reservation systems to optimise occupancy rates and streamline booking processes for guests.
- 2. Organised promotional events and activities, enhancing guest engagement, and driving increased bookings.
- 3. Offering guests the opportunity to become members of the golf club.
- 4. Implemented marketing plans for new product launches, working closely with product team to meet key milestones and deadlines.
- 5. Optimised sales methods to best acquire, develop and retain customers.
- 6. Analysed customer feedback and reservation data to refine service offerings and improve guest experiences.
Sales Counter Head
PT Amcol Citra Gallery
Jakarta, DkI Jakarta, Indonesia
01.1990 - 10.1993
- 1. Responsible for achieving targets for product sales.
- 2. Supervise the counter staff and technician.
- 3. Make a schedule for delivering products to customers.
- 4. Give the briefing every morning before opening the counter.
- 5. Supervised daily operations at sales counter, managed staff schedules, and optimised workflow efficiency.
- 6. Trained new staff on product knowledge, sales techniques, and customer service protocols to enhance team performance.
- 7. Maintained accurate stock levels and coordinated inventory management to ensure product availability for customers.
- 8.Managed complaints with calm, clear communication and problem-solving.
Education
Diploma of Higher Education - Diploma 1
Saint Mary College
Jakarta, JK01-1993
Diploma of Higher Education - Diploma 3
Trisakti Turism Academy
Jakarta, JK01-1991
Skills
- HR policies development
- Employee training
- Recruitment strategies
- Compliance management
- Performance management
- Payroll administration
- Strategic planning
- Multitasking abilities
- Human resources operations
Timeline
Human Resources Manager
Joe Green Pte Ltd
01.2019 - 02.2020
Human Resources Manager
Samasta Tour & Travel
01.2018 - 12.2018
Personal Assistant to President Director
PT Pacific Interindah Tour & Travel
05.2001 - 10.2017
Recruitment Consultant
UniNet Personnel Search & Selection Network
10.2000 - 04.2001
Membership Coordinators
Klub Golf Cengkareng
09.1999 - 10.2000
Secretary of Human Resources & General Affairs
Klub Golf Cengkareng
11.1998 - 09.1999
Secretary of Human Resources Department
Sheraton Timika Hotel
03.1996 - 09.1998
Secretary of Director
PT Sentra Multidana Finance
12.1994 - 01.1996
Reservation & Marketing Executive
Patra Bira Golf & Resort
10.1993 - 11.1994
Sales Counter Head
PT Amcol Citra Gallery
01.1990 - 10.1993
Diploma of Higher Education - Diploma 1
Saint Mary College
Diploma of Higher Education - Diploma 3
Trisakti Turism Academy