Gabriel Nunez
Mountain Home
Summary
Developed technical expertise and troubleshooting skills in fast-paced networking environment. Skilled in managing and optimizing network infrastructure, ensuring reliable connectivity and performance. Seeking to transition into new field, bringing solid foundation in technical problem-solving and system management. My goal is to continually enhance my technical skills, stay updated with industry advancements, and solidify my expertise in the field. Through dedicated learning and professional development, I aim to contribute effectively to the security and efficiency of network systems both in my current role and in future opportunities and projects.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Technician
United States Air Force, USAF
12.2023 - Current
- Installed cabling, wireless routers, Cisco/Juniper switches and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Maintained detailed inventory records for all networking equipment, simplifying asset tracking and management practices within the department.
- Performed tracing and patching operations for copper/fiber networks.
- Facilitated seamless network expansions, adding new workstations and devices without disrupting existing operations.
- Monitored network hardware operations to evaluate proper configuration.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Performed network security design and integration duties.
- Ran cabling and installed data drops for new node installations.
- Performed system patches, service packs, hot fixes and new security configurations.
- Conducted regular maintenance tasks, proactively identifying issues before they escalated into larger problems.
- Coordinated with cross-functional teams to ensure seamless integration of new networking components.
Merchandise Associate
Dicks Sporing Goods
07.2023 - 11.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
- Collaborated with store management to develop strategic plans for merchandise placement and promotion.
- Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
Sales Associate
American Eagle Outfitters, Inc
11.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Managed workload efficiently, consistently meeting or exceeding daily shipping quotas while maintaining accuracy and speed.
- Maintained a safe work environment by adhering to company safety guidelines and proper equipment handling procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Education
No Degree - Computer Engineering
University of Florida
Gainesville, FLSkills
- Hardware installation
- Network configuration
- Network troubleshooting
- Wireless networking
- Cabling infrastructure
- Switches and routers
- Network security
- Networking hardware installation
- Ticket management
- VoIP systems
- Firewall administration
- Virtualization technologies
- Secured Lines ( Vipers/Vosip)
- IP addressing
- Taclanes
Certification
- CompTIA Security+
- CCNA - Cisco Certified Network Associate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Network Technician
United States Air Force, USAF
12.2023 - Current
Merchandise Associate
Dicks Sporing Goods
07.2023 - 11.2023
Sales Associate
American Eagle Outfitters, Inc
11.2022 - 05.2023
No Degree - Computer Engineering
University of Florida
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