Gabriela Guerrero

Promoted to shift lead within three months, enhancing operational efficiency.
Prepared beverages swiftly to maximize customer satisfaction.
Managed cash handling and reconciliations accurately.
Addressed customer complaints promptly, ensuring resolution.
Oversaw cleaning duties to maintain a hygienic environment.
Coordinated staff schedules and managed absenteeism effectively.

Promoted from Patient Access Specialist 1 to 2 within three months.
Achieved bilingual certification in first month of employment.
Mastered two distinct systems for efficient daily operations.
Managed patient check-ins and check-outs, ensuring streamlined processes.
Executed scanning, faxing, and scheduling calls to optimize workflow.
Monitored multiple workflows to maintain organization and efficiency.

Promoted to shift manager within six months at age 16.5.
Executed deposits and managed cash handling procedures.
Engaged with customers to resolve inquiries and enhance service.
Conducted inventory management to maintain stock levels.
Maintained cleanliness and organization of work environment.
Resolved operational issues to ensure smooth shift operations.
Led shifts to achieve productivity and performance goals.