Gabriella Rentembala

- Serve as primary contact for all external property brokers and agencies

- Coordinate broker events, product knowledge, and project site visits

- Manage broker database and ensure accurate commission tracking

- Support brokers with marketing materials, listings, and sales closing

- Build strong long-term partnerships to increase property sales

- Presented purchase offers to management and sellers for consideration, assisted in negotiation and closing process

- Provided top notch customer service and after sales support to ensure broker and buyer satisfaction

- Monitored competitor projects in West Jakarta area and provided market insight reports to General Manager

- Led, coached, and motivated a team of 10+ in-house sales consultants to achieve and exceed monthly sales targets

- Developed and implemented effective sales strategies for primary property products including landed houses, & shophouses

- Conducted daily briefings, weekly sales training, and role-play sessions to improve product knowledge and closing techniques

- Managed the entire sales process from prospecting, site visit, negotiation, to closing and after-sales service

- Built and maintained strong relationships with clients, ensuring top-notch customer service and high customer satisfaction

- Collaborated with Marketing and Broker Coordinator teams to run exhibitions, open houses, and digital campaigns

- Analyzed market trends, competitor activities, and customer feedback to provide strategic recommendations to Sales Manager

- Handled clients and assisted team members in closing difficult deals

• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Developed strong relationships with existing customers by assist their need and complain
• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• create ads content for team
• Boosted sales by implementing effective training programs for new and existing employees.
• Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
• Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.

• Creating content for advertising materials to attract & build brand awareness
• inviting potensial buyers to visit company product trough online & offline promote
• identifiying customer needs and budget, introducing product and driving sales
• assisting the mortgage application process until approval & contract signing.
• providing excelent after sales service to existing customers to foster positive realtionship and generate referrals

• Creating brand awareness trough door to door canvasing
• Promoting through online and offline channels
• Analyzing market trends and competitors
• Participating in government tenders to win large volume contract

• Building connections and gathering potential leads
• Approaching potential customers and offering company product
• Tracking market trends and advising clients on profitable transactions
• Serving customers and maintaining good relationship to retain their loyalty to company product