Garrett Perkins

Provided expert technical support to end users and business stakeholders. Diagnosed and resolved system issues, improving overall operational reliability. Conducted remote troubleshooting and root-cause analysis for efficient problem resolution. Administered Windows desktop and server environments, maintaining high security standards. Managed Active Directory services, including group policy administration. Created detailed technical documentation for effective incident response and system upkeep. Utilized networking fundamentals to troubleshoot connectivity challenges effectively. Implemented security monitoring concepts to enhance vulnerability awareness within systems.

Assembled and installed aircraft structural components, systems, and subassemblies according to engineering drawings, and specifications. Performed precision drilling, riveting, fastening, and torqueing on aluminum and composite structures while interpreting blueprints and technical manuals to ensure accurate assembly. Conducted quality inspections and utilized specialized aerospace tools and measurement equipment to maintain manufacturing standards and safety. Collaborated with engineering and quality teams to resolve assembly issues while following strict safety protocols, lean manufacturing practices, and production schedules.