Gde Oka Dharmawan Carma Gde Oka
Denpasar,BA
Summary
Dynamic entrepreneur with a proven track record at Warung Kita Dewi Sri and PT Lancar Sari, showcasing exceptional customer service and relations. Expert in elevating customer satisfaction and spearheading successful rebranding initiatives. Excels in attention to detail and driven determination, leading teams to exceed expectations with innovative solutions.
Overview
5
5
years of professional experience
Work History
Business Owner
Warung Kita Dewi Sri
07.2021 - Current
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Supervised daily activities of restaurant and [Number] employees.
- Recruited, hired, and trained talented staff to fill vacancies.
Business Owner
PT Lancar Sari
07.2019 - Current
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Education
Sarjana Hukum - Hukum Pidana
Universitas Atma Jaya Yogyakarta
Yogyakarta, Indonesia05-2018
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Languages
Indonesian
Native language
English
Upper intermediate
B2
Timeline
Business Owner
Warung Kita Dewi Sri
07.2021 - Current
Business Owner
PT Lancar Sari
07.2019 - Current
Sarjana Hukum - Hukum Pidana
Universitas Atma Jaya Yogyakarta
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