Overview
Work History
Education
Skills
Interests
Timeline
Generic
GEBIRIL KARIADIANI BIONITA

GEBIRIL KARIADIANI BIONITA

BANKERS
BANDUNG,JAWA BARAT

Overview

1
1
Language
1
1
year of post-secondary education
9
9
years of professional experience

Work History

Priority Banking

CITIBANK INDONESIA
BANDUNG, JAWA BARAT
09.2019 - 05.2021
  • Targeted accounts at senior and executive levels and secured funding for future initiatives.
  • Increased customer satisfaction by resolving [product or service] issues.

Relationship Manager

PERMATABANK
BANDUNG, JAWA BARAT
12.2014 - 09.2019
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
  • Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.

Customer Service Representative

BANK CENTRAL ASIA
BANDUNG, JAWA BARAT
09.2011 - 09.2014
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

SARJANA MUDA - Accounting And Computer Science

POLITEKNIK TELKOM BANDUNG
BANDUNG
07.2008 - 08.2009

Skills

    Investment banking services

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Interests

Reading a motivational books

Timeline

Priority Banking

CITIBANK INDONESIA
09.2019 - 05.2021

Relationship Manager

PERMATABANK
12.2014 - 09.2019

Customer Service Representative

BANK CENTRAL ASIA
09.2011 - 09.2014

SARJANA MUDA - Accounting And Computer Science

POLITEKNIK TELKOM BANDUNG
07.2008 - 08.2009

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