Reading a motivational books
GEBIRIL KARIADIANI BIONITA
BANKERS
BANDUNG,JAWA BARAT
Overview
1
1
Language
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Priority Banking
CITIBANK INDONESIA
BANDUNG, JAWA BARAT
09.2019 - 05.2021
- Targeted accounts at senior and executive levels and secured funding for future initiatives.
- Increased customer satisfaction by resolving [product or service] issues.
Relationship Manager
PERMATABANK
BANDUNG, JAWA BARAT
12.2014 - 09.2019
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
Customer Service Representative
BANK CENTRAL ASIA
BANDUNG, JAWA BARAT
09.2011 - 09.2014
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
SARJANA MUDA - Accounting And Computer Science
POLITEKNIK TELKOM BANDUNG
BANDUNG 07.2008 - 08.2009
Skills
Investment banking services
Interests
Timeline
Priority Banking
CITIBANK INDONESIA
09.2019 - 05.2021
Relationship Manager
PERMATABANK
12.2014 - 09.2019
Customer Service Representative
BANK CENTRAL ASIA
09.2011 - 09.2014
SARJANA MUDA - Accounting And Computer Science
POLITEKNIK TELKOM BANDUNG
07.2008 - 08.2009