Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Gede Dodik Prabawa

Gede Dodik Prabawa

Head Waiter
Buleleng,Singaraja

Summary

Dynamic F&B Crew Area Supervisor with MSC Cruises, recognized for enhancing operational efficiency and guest satisfaction. Proven expertise in menu planning and team leadership, implementing training programs that boosted employee retention. Committed to delivering exceptional customer engagement and driving results in fast-paced environments.

Overview

3
3
Languages
16
16
years of professional experience

Work History

F&b Crew Area Supervisor / Head Waiter

MSC Cruises
09.2014 - 05.2026
  • Supervised daily operations, ensuring compliance with safety regulations and service standards.
  • Trained and mentored staff, fostering a culture of excellence and teamwork.
  • Streamlined processes to enhance operational efficiency and guest satisfaction.
  • Implemented training programs that improved employee performance and retention rates.

Restaurant Waiter

Intercontinental Bali Resort
06.2015 - 08.2015
  • Delivered exceptional customer service to enhance dining experience.
  • Assisted with menu knowledge and food recommendations for guests.
  • Managed multiple tables efficiently during peak service hours.
  • Collaborated with kitchen staff to ensure timely meal delivery.

Restaurant Waiter

Puri Sebatu Resort and Villa
10.2012 - 10.2014
  • Supervised and monitored media purchasing from media outlets.
  • Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
  • Developed comprehensive purchasing policies and procedures, ensuring consistency across all departments.
  • Documented purchasing information in Software to maintain detailed and accurate records.

Restaurant Waiter

Anulekha Resort and Villas
09.2013 - 06.2014
  • Educated customers on product features and benefits, leading to informed purchasing decisions.
  • Provided exceptional product knowledge, guiding customers towards informed purchasing decisions.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly, maximizing profitability.
  • Identified key trends in customer purchasing behavior, influencing marketing strategies for targeted promotions.

Restaurant Waiter

Feyloon Restaurant
03.2010 - 10.2011

i was waiter in the chinese feyloon restaurant in kuta bali. our restaurant have relation with many travel agent in bali so the travel agent bring alot of guest from chinese to have lunch and dinner in our restaurant. during chinese new years our restaurant very busy and over book. we serve menu alacarte or set menu.

Education

High School Diploma -

Alfa Prima Denpasar
Renon, Bali
09.2008

High School Diploma -

Mapindo Bali
Bali
07.2008

Skills

Menu Planning

Customer Engagement

Team Leadership

Software

Microsoft office, photoshop,ect

Timeline

Restaurant Waiter

Intercontinental Bali Resort
06.2015 - 08.2015

F&b Crew Area Supervisor / Head Waiter

MSC Cruises
09.2014 - 05.2026

Restaurant Waiter

Anulekha Resort and Villas
09.2013 - 06.2014

Restaurant Waiter

Puri Sebatu Resort and Villa
10.2012 - 10.2014

Restaurant Waiter

Feyloon Restaurant
03.2010 - 10.2011

High School Diploma -

Alfa Prima Denpasar

High School Diploma -

Mapindo Bali
Gede Dodik PrabawaHead Waiter