Summary
Overview
Work History
Education
Skills
Place Of Birth
Height
Weight
Contact
Interest
Summary Qualification
Personal Information
Timeline
OfficeManager
Gerson Cornelius

Gerson Cornelius

Tenant Relation
Surabaya

Summary

Hardworking and passionate job seeker with strong organizational skills, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
20
20
years of post-secondary education
1
1
Language

Work History

Tenant Relations Officer

Ciputra Group
10.2021 - Current
  • Maintained accurate records of tenant interactions, allowing for seamless follow-up on outstanding issues or requests.
  • Reduced tenant turnover by fostering positive relationships and providing exceptional customer service.
  • Enhanced tenant satisfaction by resolving conflicts and addressing concerns in timely manner.
  • Distributed incoming mail, packages and memos to tenants and prepared all outgoing mail for pickup.
  • Collaborated with property maintenance staff to address repair requests promptly, maintaining comfortable living environment for tenants.
  • Kept case files updated, accurate and aligned with requirements.
  • Self-motivated, with strong sense of personal responsibility.
  • Resolved problems, improved operations and provided exceptional service.

Freelance Data Transcriber

Appen
12.2020 - 08.2021
  • Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
  • Ensured accuracy of transcriptions by conducting thorough proofreading and editing before submission.
  • Organized, sorted, and checked input data against original documents.
  • Completed data entry tasks with accuracy and efficiency.
  • Enhanced client satisfaction by accurately transcribing audio files with attention to detail and maintaining strict confidentiality.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Adapted to diverse transcription requirements for different clients, demonstrating flexibility in handling various formats and styles.
  • Checked completed work for proper spelling, grammar, punctuation, and format.
  • Maintained high levels of accuracy even when working with poor-quality audio files or challenging accents and dialects.
  • Managed multiple projects simultaneously, prioritizing tasks to meet tight deadlines without compromising quality.

On the Job Training

HARRIS Hotel Gubeng
Surabaya
01.2019 - 07.2019
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Developed strong communication and organizational skills through working on group projects
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Organized and detail-oriented with strong work ethic

Education

High School Diploma -

Mater Amabilis Catholic Vocational School
Surabaya
01.2017 - 05.2020

Angelus Custos 1 Junior High School
Surabaya
06.2014 - 05.2017

Permata Bunda Elementary School
Surabaya
06.2008 - 05.2014

Completed Multiple English Course
Surabaya
09.2008 - 05.2016

Skills

    Continuous Improvement

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Place Of Birth

Surabaya

Height

170 Cm

Weight

75 kg

Contact

0895401588812

Interest

Games, Movies, Reading Books

Summary Qualification

  • Fluent in English both oral and written
  • Good in team work, independent, and discipline
  • Open minded, highly motivated, hard worker
  • Enthusiast to learn new things
  • Able to use Ms.Office

Personal Information

  • Date of Birth: 06/27/02
  • Gender: Male
  • Nationality: Indonesia
  • Religion: Christian

Timeline

Tenant Relations Officer

Ciputra Group
10.2021 - Current

Freelance Data Transcriber

Appen
12.2020 - 08.2021

On the Job Training

HARRIS Hotel Gubeng
01.2019 - 07.2019

High School Diploma -

Mater Amabilis Catholic Vocational School
01.2017 - 05.2020

Angelus Custos 1 Junior High School
06.2014 - 05.2017

Completed Multiple English Course
09.2008 - 05.2016

Permata Bunda Elementary School
06.2008 - 05.2014

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