Gerson Cornelius
Tenant Relation
Surabaya
Summary
Hardworking and passionate job seeker with strong organizational skills, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
20
20
years of post-secondary education
1
1
Language
Work History
Tenant Relations Officer
Ciputra Group
10.2021 - Current
- Maintained accurate records of tenant interactions, allowing for seamless follow-up on outstanding issues or requests.
- Reduced tenant turnover by fostering positive relationships and providing exceptional customer service.
- Enhanced tenant satisfaction by resolving conflicts and addressing concerns in timely manner.
- Distributed incoming mail, packages and memos to tenants and prepared all outgoing mail for pickup.
- Collaborated with property maintenance staff to address repair requests promptly, maintaining comfortable living environment for tenants.
- Kept case files updated, accurate and aligned with requirements.
- Self-motivated, with strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
Freelance Data Transcriber
Appen
12.2020 - 08.2021
- Used specialized techniques and shortcuts to improve typing speed and meet deadlines.
- Ensured accuracy of transcriptions by conducting thorough proofreading and editing before submission.
- Organized, sorted, and checked input data against original documents.
- Completed data entry tasks with accuracy and efficiency.
- Enhanced client satisfaction by accurately transcribing audio files with attention to detail and maintaining strict confidentiality.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Adapted to diverse transcription requirements for different clients, demonstrating flexibility in handling various formats and styles.
- Checked completed work for proper spelling, grammar, punctuation, and format.
- Maintained high levels of accuracy even when working with poor-quality audio files or challenging accents and dialects.
- Managed multiple projects simultaneously, prioritizing tasks to meet tight deadlines without compromising quality.
On the Job Training
HARRIS Hotel Gubeng
Surabaya
01.2019 - 07.2019
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed strong communication and organizational skills through working on group projects
- Demonstrated strong organizational and time management skills while managing multiple projects
- Organized and detail-oriented with strong work ethic
Education
High School Diploma -
Mater Amabilis Catholic Vocational School
Surabaya 01.2017 - 05.2020
Angelus Custos 1 Junior High School
Surabaya 06.2014 - 05.2017
Permata Bunda Elementary School
Surabaya 06.2008 - 05.2014
Completed Multiple English Course
Surabaya 09.2008 - 05.2016
Skills
Continuous Improvement
Place Of Birth
Surabaya
Height
170 Cm
Weight
75 kg
Contact
0895401588812
Interest
Games, Movies, Reading Books
Summary Qualification
- Fluent in English both oral and written
- Good in team work, independent, and discipline
- Open minded, highly motivated, hard worker
- Enthusiast to learn new things
- Able to use Ms.Office
Personal Information
- Date of Birth: 06/27/02
- Gender: Male
- Nationality: Indonesia
- Religion: Christian
Timeline
Tenant Relations Officer
Ciputra Group
10.2021 - Current
Freelance Data Transcriber
Appen
12.2020 - 08.2021
On the Job Training
HARRIS Hotel Gubeng
01.2019 - 07.2019
High School Diploma -
Mater Amabilis Catholic Vocational School
01.2017 - 05.2020
Angelus Custos 1 Junior High School
06.2014 - 05.2017
Completed Multiple English Course
09.2008 - 05.2016
Permata Bunda Elementary School
06.2008 - 05.2014
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