Tylor Olson
Hayden,ID
Summary
Customer-focused hospitality professional with experience in high-volume dining environments, skilled in both table service and front-of-house operations. Proven ability to manage multiple sections, coordinate reservations and waitlists, and ensure accurate, timely service during peak hours. Strong communicator who promotes specials to increase revenue, resolves guest concerns professionally, and fosters positive dining experiences that drive repeat business. Reliable team player experienced in training new staff, handling cash and POS transactions, and supporting opening and closing operations
Overview
1
1
Certification
Work History
Server
Perkins Restaurant
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Host
Dennys Restaurant
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Bismarck High School
Bismarck05.2016
Skills
- Hospitality & Professionalism
- Time Management
- Team Collaboration
- Fast-Paced Environment Adaptability
-Attention to Detail
- Reliability & Punctuality
- Upselling & Suggestive Selling
Certification
WA Stare food handler certificate
Timeline
Server
Perkins Restaurant
Host
Dennys Restaurant
High School Diploma -
Bismarck High School