Economic
Ghina Fairuz Chatika
Client Account Officer
Depok,JB
Summary
Leveraging my experience in client management and project execution at a consulting firm, I've honed my analytical thinking and research skills. My bachelor's degree in economics further strengthens my analytical foundation. I consistently deliver successful projects on tight deadlines, exceeding sales targets in my first year. My strong teamwork, problem-solving, and data analysis abilities can make me a valuable asset for your team.
Overview
5
5
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Client Account Officer
Daya Dimensi Inodnesia
08.2022 - Current
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
- Creating proposals that resulted in an expansion of the client base and reached target of sales on my first year.
- Provided ongoing support to clients throughout the lifecycle of their accounts, ensuring smooth operations and maximum satisfaction levels.
- Liaised between multiple departments within the company to ensure timely resolution of client issues and concerns.
Task Force Economic
Values20
01.2022 - 12.2022
- Assisted delegations in preparing paper and discussion materials on economic topics while ensuring adherence to time constraints.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Tracked records, filed documents and maintained communication between delegations to manage group activities.
- Provided exceptional customer service to conference attendees, addressing inquiries promptly and efficiently.
Sales Support Officer
Daya Dimensi Indonesia
11.2021 - 08.2022
- Assisted sales team in achieving targets through diligent support in administrative tasks and client followups.
- Collaborated with cross-functional teams to ensure seamless execution of sales initiatives and programs.
- Simplified contract administration, expediting the negotiation and bidding process to securing new business deals for the company.
- Supported proposal development with well-researched market data, contributing to persuasive presentations that secured new contracts.
Research Intern at Fiscal & Monetary Analysis Dept
Ministry Of Planning And Development
07.2019 - 08.2019
- Collaborated with team members for successful completion of research projects on inflation.
- Optimize the use of research tools and methods to access and analyze the required data
- Conducted literature reviews to identify relevant research articles and support project objectives.
- Organized national seminars showcasing Indonesia's Fiscal conditions that benefited fellow governments and professionals.
- Developed final project proposing a research method to identify inflation with greater accuracy, presented to the department for consideration.
Education
Bachelor of Arts - Economic Development
University of Brawijaya
Malang, Indonesia 04.2001 -
Skills
Client Management
Certification
TOEFL ITP, ETS - [2023-2025]
References
Astari Walidin - Business Group Head, Daya Dimensi Indonesia
Email: astari.walidin@dayadimensi.co.id
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Research
Management consultant
Business consultant
Analyst
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsPaid time offWork from home optionPersonal development programsTimeline
TOEFL ITP, ETS - [2023-2025]
08-2023
Client Account Officer
Daya Dimensi Inodnesia
08.2022 - Current
Facilitator Certification Process, Development Dimensions International
04-2022
Task Force Economic
Values20
01.2022 - 12.2022
Targeted Selection® Interviewer, Development Dimensions International
01-2022
Competency Analysis Workshop, Development Dimensions International
01-2022
Sales Support Officer
Daya Dimensi Indonesia
11.2021 - 08.2022
SQL, SoloLearn
06-2021
Fundamentals of Digital Marketing, Google
08-2020
Research Intern at Fiscal & Monetary Analysis Dept
Ministry Of Planning And Development
07.2019 - 08.2019
Bachelor of Arts - Economic Development
University of Brawijaya
04.2001 -
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