- Hobbies about internet marketing with ads and doing something new in my job
- Writing or Typing with 80 WPS, because i like writing or typing
- Communicative with team mates and also likes to mingle with new things


Customer Service Management Professional experienced in resolving queries and managing account enquiries to enhance satisfaction levels. Achieved improved customer outcomes through effective service recovery and proactive feedback monitoring. Focused on optimising team productivity, minimising escalated calls, and delivering a positive customer experience during high-demand periods.