Glen Scott
Middleton
Summary
I'm a very big workaholic I like putting my time in my job and learning and growing from it. when I was working at Point S and Big O it was really a new experience, and I learned a lot. they taught me to accurately align wheels, how to do a 21 point inspection, how to check for leaks and damaged parts, and showed me how to accurately judge vehicles maintenance condition so that I can tell customer about future maintenance needs, and how to work at a fast and steady pace. organization, cleanliness, and safety is my number one priority. I like having my tools organized so they are easy to grab when I'm working on a major repair. when the store is safe and clean it helps not only keep us safe it keeps the customers safe and making sure that the maintenance of the vehicle is doing well while repairing them. I've always wanted to work on cars it is my passion and having that experience and learning new things is so fulfilling.
Overview
1
1
year of professional experience
Work History
Tire and Lube Technician
Point S Tires
Star, ID
02.2022 - 01.2023
- Documented service details accurately in customer records to support follow-up services.
- Engaged in ongoing training sessions to stay updated on industry best practices and technologies.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
- Trained new technicians in company procedures and best practices, contributing to a high-performing team environment.
- Identified potential issues during routine maintenance checks, proactively preventing costly repairs or breakdowns for clients.
- Increased workshop efficiency with proper organization and inventory management practices.
- Performed alignments with precision, ensuring optimal vehicle handling and reduced tire wear for clients'' vehicles.
- Utilized advanced diagnostic tools to accurately identify issues, streamlining repair processes while minimizing downtime for customers'' vehicles.
Tire and Lube Technician
Big O Tires
Boise, ID
10.2021 - 12.2021
- Performed tire rotations, alignments, and replacements efficiently to enhance vehicle performance.
- Conducted routine maintenance checks on engines and fluids to ensure optimal functionality.
- Assisted customers with product selection and service recommendations to improve satisfaction.
- Maintained a clean and organized workspace to adhere to safety regulations and standards.
- Utilized diagnostic tools for troubleshooting vehicle issues, promoting quick resolutions.
- Collaborated with team members to streamline service processes and reduce turnaround times.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Education
High School Diploma -
Boise High School
Boise, ID04-2021
OSHA 10 - Welding/Diesel
Dennis Technical Center
Boise, ID04-2021
Skills
- Alignment adjustments
- Vehicle diagnostics
- Dependable and responsible
- Attention to detail
- Customer service
- Tire damage repair
- OSHA compliance
- Replacing parts
- Problem-solving
- Flexible schedule
- Mechanical troubleshooting
- Deadline driven
- Safe vehicle lifting
Timeline
Tire and Lube Technician
Point S Tires
02.2022 - 01.2023
Tire and Lube Technician
Big O Tires
10.2021 - 12.2021
High School Diploma -
Boise High School
OSHA 10 - Welding/Diesel
Dennis Technical Center