Glenys Erickson
Coeur d’Alene,ID
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Lease Administration Manager
Retail Opportunity Investments Corp.
05.2011 - Current
- Company Overview: West coast real estate investment trust which owns and manages 90+ community shopping centers maintaining approximately 97.9% occupancy rate.
- Reported directly to the Chief Operations Officer with responsibility for the performance of a variety of key administrative functions.
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
- Identified opportunities to streamline processes and improve office operations and efficiency including the management and maintenance of all corporate forms and templates to improve document quality, consistency and tracking.
- Created reports, presentations and other materials for executive staff; organized and maintained a database of documents and reports.
- Collaborated with Property Management and Leasing for the preparation and editing of lease-related documents, and the interpretation of existing leases to determine rights and obligations.
- Trained Lease Administrators in document preparation and process to serve as backup for document preparation.
Assistant Property Manager
WWR PROPERTIES
05.2007 - 05.2011
- Company Overview: Local company which owned and managed 5 community shopping centers and 2 multi-unit residences.
- Reported to the Managing Partner and Property Manager with responsibility for overall office management.
- Performed a variety of key administrative functions as Administrative Assistant and Assistant Property Manager, addressing inquiries of potential tenants, communicating with vendors regarding contract bids, and maintaining tenant and vendor databases.
- Collaborated with Property Manager to oversee tenant relations and maintenance of the portfolio.
- Performed Human Resource functions including health insurance administration, advertisement posting, applicant screening, and onboarding.
Licensed Loan Originator
ABACUS ONE FUNDING GROUP
11.2006 - 01.2007
- Facilitated placement of residential loans into the best program available to suit the clients’ personal goals by utilizing the 220+ lenders available to the brokerage.
Leasing Administrative Assistant
PAN PACIFIC RETAIL PROPERTIES, INC.
05.2001 - 10.2006
- Reported to the VP of Operations PNW and the Director of Leasing with responsibility for preparing and tracking all leases from initiation to execution for 38 community shopping centers maintaining approximately 96% occupancy rate.
- Developed and maintained a list of approved legal language and lease templates that resulted in consistent lease verbiage.
- Successfully researched and presented maps showing the portfolio in correlation with competitor properties at the request of the CEO and President of PPRP.
- Oversaw a wide variety of administrative functions, supporting all Regional Management personnel.
- Screened and directed incoming mail and coordinated outgoing overnight packages.
- Managed high volume of telephone calls and walk-in traffic with discretion and diplomacy.
Skills
- Microsoft Office Suite
- Yardi Voyager and Yardi Professional
- Microsoft Teams
- Contract preparation
- Process improvements
- Critical thinking and Detail Oriented
- Document and template management
- Staff training and development
- Policy and procedure modification
- Team collaboration
Timeline
Lease Administration Manager
Retail Opportunity Investments Corp.
05.2011 - Current
Assistant Property Manager
WWR PROPERTIES
05.2007 - 05.2011
Licensed Loan Originator
ABACUS ONE FUNDING GROUP
11.2006 - 01.2007
Leasing Administrative Assistant
PAN PACIFIC RETAIL PROPERTIES, INC.
05.2001 - 10.2006
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