Driven by a results-focused approach, I leveraged my expertise in Microsoft Excel and data entry at Bank Central Asia to enhance operational efficiency and customer satisfaction. My adeptness in payroll processing and corporate tax preparation, coupled with a strong ability to maintain meticulous financial records, significantly contributed to the company's financial accuracy and reporting capabilities. Detail-oriented Accounting Assistant offers 2 years of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability. Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in Accounting and Tax with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature. Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Qualified Night Auditor with excellent knowledge of Tax financial reporting and analysis and training. Fantastic mathematical skills with proven history of accuracy. Trained financial tasks, quick learning and highly professional.
Hi, I’m
Grace Abigail
Accounting Assistant
Bandung Barat
Summary
Overview
6
years of professional experience
5
years of post-secondary education
1
Certification
2
Languages
Work History
CV Boneka Karya Anak Bangsa
Accounting Assistant
06.2022 - Current
Job overview
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Used accounting software to prepare weekly and monthly financial reports.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Transferred data and documents to facilitate system migration and software updates.
- Strengthened internal controls through regular reviews of existing policies, suggesting improvements when necessary.
- Optimized tax preparation process by accurately recording deductible expenses and providing detailed reports to tax professionals.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Input financial data and produced reports using KEYSOFT ERP APPLICATION and ETAXINvoice
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Bank Central Asia
Frontline Teller
04.2018 - 04.2022
Job overview
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Aided in achieving branch sales goals through active promotion of loyalty programs, special offers, or referral incentives to customers as appropriate.
- Fostered lasting relationships with customers through personalized service and genuine interest in their financial wellbeing.
- Managed cash drawer, ensuring accurate balancing and timely reconciliation at the end of each shift.
- Demonstrated resilience and adaptability during times of high customer volume, remaining calm under pressure while consistently providing exceptional service.
- Collaborated effectively with branch management on initiatives aimed at improving overall operational efficiency.
- Maximized productivity during peak hours by prioritizing tasks based on importance and urgency while maintaining high levels of client satisfaction.
- Maintained strict confidentiality when handling sensitive customer information in compliance with bank policies and legal regulations.
- Facilitated smooth account opening processes by gathering necessary documentation and accurately inputting customer information into the bank''s system.
- Detected potential fraudulent activities by carefully examining checks, identification, and account information.
- Expedited customer requests for account updates, transfers, or closures with thorough attention to detail and accuracy.
- Contributed to a welcoming atmosphere within the branch by maintaining a clean work area, stocking supplies as needed, and engaging positively with visitors.
- Participated in ongoing training programs to stay current with industry trends, regulations, and best practices for frontline tellers.
- Displayed exceptional problem-solving abilities when addressing complex customer issues involving multiple accounts or transactions.
- Contributed to team success by sharing knowledge and providing support to fellow tellers as needed.
- Streamlined teller operations by implementing effective time management strategies for daily tasks.
- Expanded cross-selling opportunities with proactive identification of customer needs and presenting relevant financial products or services.
- Promoted a positive banking experience with excellent communication skills and professional demeanor.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Maintained accurate records of customer transactions in line with bank procedures.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Educated customers on use of banking website and mobile apps.
- Assisted with training of new tellers on policies and procedures.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Monitored and reported suspicious activity in line with bank security policies.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Handled various accounting transactions.
- Educated customers on online banking and mobile banking applications.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Processed applications for new accounts.
- Cross-sold credit cards, loans and other bank products.
- Established rapport with new clients to increase satisfaction and loyalty.
- Calculated fees due, interest and change for customer transactions.
- Executed wire transfers, stop payments and account transfers.
- Referred customers to other banking departments for specialized services.
- Trained new hires on customer service policies and procedures.
- Monitored and verified suspicious activity on customer accounts.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Received loan and utility payments, sending funds to correct destinations.
- Counted, verified and handled bank deposits and armored car transactions.
Education
Maranatha Christian University BandungBandung
Bachelor of Economics from Accounting And Finance
08.2012 - 12.2017
University Overview
Skills
Microsoft Excel
Certification
Licensed Frontline - 4 Years
Timeline
Accounting Assistant
CV Boneka Karya Anak Bangsa
06.2022 - Current
Frontline Teller
Bank Central Asia
04.2018 - 04.2022
Maranatha Christian University Bandung
Bachelor of Economics from Accounting And Finance
08.2012 - 12.2017
Licensed Frontline - 4 Years
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