Gracie Lawyer
Rexburg
Summary
Dynamic customer service professional with experience at Check Advance USA, adept at problem resolution and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in inventory management, ensuring efficient operations and timely service. Committed to maintaining high standards and fostering positive customer relationships.
Overview
1
1
year of professional experience
Work History
Grocery Team member
Meiers Meats & Fine Foods
Highland
02.2025 - 09.2025
- Assisted customers by locating products and answering questions about items.
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Maintained cleanliness in the store by sweeping, mopping, and organizing displays.
- Operated cash register to process customer transactions efficiently and accurately.
- Collaborated with team members to ensure timely restocking of popular items.
- Checked expiration dates on food items regularly to ensure quality standards were met.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
Icecream scooper
Yummies Icecream Emporium
Highland
06.2025 - 08.2025
- Served ice cream and toppings to customers with friendly demeanor.
- Maintained cleanliness of scooping station and equipment throughout shifts.
- Assisted in inventory management by restocking supplies as needed.
- Handled cash transactions and processed payments accurately.
- Collaborated with team members to ensure efficient service during busy hours.
- Engaged customers in conversation to recommend flavors and promote specials.
- Followed company policies regarding portion sizes when serving customers' orders.
Customer Service Agent
Check Advance USA
Provo
05.2024 - 08.2024
- Processed loan applications by verifying financial information and documentation.
- Communicated with clients to gather necessary paperwork and resolve inquiries.
- Maintained accurate records in loan processing software for tracking purposes.
- Managed high-volume inbound calls to address customer inquiries effectively.
- Documented customer interactions accurately in the database for future reference.
- Maintained a professional demeanor while handling difficult customer situations calmly.
Education
High School Diploma -
American Heritage School
American Fork, UT05-2025
Skills
- Customer service
- Inventory management
- Cash handling
- Team collaboration
- Problem resolution
- Time management
- Effective communication
Affiliations
- Horseback riding
- Reading and Writing
- Painting/drawing
- Piano
Accomplishments
- Honor Society
- National Merit Scholarship
Timeline
Icecream scooper
Yummies Icecream Emporium
06.2025 - 08.2025
Grocery Team member
Meiers Meats & Fine Foods
02.2025 - 09.2025
Customer Service Agent
Check Advance USA
05.2024 - 08.2024
High School Diploma -
American Heritage School