GRAHAM Null
Pocatello
Summary
Results-driven Customer Service professional skilled in fostering strong client relationships and achieving business objectives through superior support and service.
Overview
7
7
years of professional experience
Work History
Pest Control Technician
PURCOR PEST SOLUTIONS
Seattle
07.2024 - 03.2025
- Customer service was key to our success, I built a relationship with the client maintaining their home and their comfort.
- Learned to make physical modifications to the home to keep pests out.
- Inspected residential and commercial properties for pest infestations.
- Applied pesticides and treatments following safety protocols and regulations.
- Educated clients on pest prevention techniques and maintenance strategies.
- Recorded treatment details and client interactions in management software.
- Collaborated with team members to improve service efficiency and effectiveness.
- Conducted follow-up visits to assess treatment effectiveness and customer satisfaction.
Delivery Driver
AMAZON DELIVERY DRIVER
Seattle
04.2021 - 07.2024
- Navigated delivery routes efficiently to ensure timely package distribution.
- Loaded and unloaded packages carefully for safe transport.
- Communicated with dispatch to confirm delivery schedules and updates.
- Maintained vehicle cleanliness and performed routine inspections for safety.
- Assisted in training new drivers on delivery procedures and company policies.
- Utilized handheld devices to track deliveries and obtain customer signatures.
- Adhered to safety regulations while driving in various weather conditions.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
FREELANCE VIDEOGRAPHER
05.2018 - 04.2021
- Company Overview: Oasis Video Productions
- Collaborated with clients to develop content and message of chosen hours of footage.
- Set up shots according to production schedules, weather and lighting conditions and available equipment.
- Adjusted and controlled video camera, composing and framing visual shots using lighting and sound equipment to create a unique look and feel.
- Used Premier Pro to edit footage into a compelling story that matched client's core message.
- Delivered video product and requested feedback from client.
Education
Bachelor of Science - Film Production
Los Angeles Film School
Los Angeles, CA01.2018
High School Diploma -
Harrison High School
Colorado Springs, CO01.2006
Skills
- Customer Relationships
- Courteous with Strong Service Mindset
- Dependability and Honesty
- Efficiency and Time Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Technical Troubleshooting
- Training Junior Team Members
- Ease with Computers and Technology
- Typing speed
- Data entry
- Documentation management
- Data entry accuracy
- Microsoft
Websites
Timeline
Pest Control Technician
PURCOR PEST SOLUTIONS
07.2024 - 03.2025
Delivery Driver
AMAZON DELIVERY DRIVER
04.2021 - 07.2024
FREELANCE VIDEOGRAPHER
05.2018 - 04.2021
Bachelor of Science - Film Production
Los Angeles Film School
High School Diploma -
Harrison High School
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