Results-driven Customer Service professional skilled in fostering strong client relationships and achieving business objectives through superior support and service.
Overview
7
7
years of professional experience
Work History
Pest Control Technician
PURCOR PEST SOLUTIONS
Seattle
07.2024 - 03.2025
Customer service was key to our success, I built a relationship with the client maintaining their home and their comfort.
Learned to make physical modifications to the home to keep pests out.
Inspected residential and commercial properties for pest infestations.
Applied pesticides and treatments following safety protocols and regulations.
Educated clients on pest prevention techniques and maintenance strategies.
Recorded treatment details and client interactions in management software.
Collaborated with team members to improve service efficiency and effectiveness.
Conducted follow-up visits to assess treatment effectiveness and customer satisfaction.
Delivery Driver
AMAZON DELIVERY DRIVER
Seattle
04.2021 - 07.2024
Navigated delivery routes efficiently to ensure timely package distribution.
Loaded and unloaded packages carefully for safe transport.
Communicated with dispatch to confirm delivery schedules and updates.
Maintained vehicle cleanliness and performed routine inspections for safety.
Assisted in training new drivers on delivery procedures and company policies.
Utilized handheld devices to track deliveries and obtain customer signatures.
Adhered to safety regulations while driving in various weather conditions.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Drove safely in all weather conditions including rain, snow, sleet, ice.
FREELANCE VIDEOGRAPHER
05.2018 - 04.2021
Company Overview: Oasis Video Productions
Collaborated with clients to develop content and message of chosen hours of footage.
Set up shots according to production schedules, weather and lighting conditions and available equipment.
Adjusted and controlled video camera, composing and framing visual shots using lighting and sound equipment to create a unique look and feel.
Used Premier Pro to edit footage into a compelling story that matched client's core message.
Delivered video product and requested feedback from client.