Summary
Overview
Work History
Education
Skills
Websites
Timeline
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GRAHAM Null

Pocatello

Summary

Results-driven Customer Service professional skilled in fostering strong client relationships and achieving business objectives through superior support and service.

Overview

7
7
years of professional experience

Work History

Pest Control Technician

PURCOR PEST SOLUTIONS
Seattle
07.2024 - 03.2025
  • Customer service was key to our success, I built a relationship with the client maintaining their home and their comfort.
  • Learned to make physical modifications to the home to keep pests out.
  • Inspected residential and commercial properties for pest infestations.
  • Applied pesticides and treatments following safety protocols and regulations.
  • Educated clients on pest prevention techniques and maintenance strategies.
  • Recorded treatment details and client interactions in management software.
  • Collaborated with team members to improve service efficiency and effectiveness.
  • Conducted follow-up visits to assess treatment effectiveness and customer satisfaction.

Delivery Driver

AMAZON DELIVERY DRIVER
Seattle
04.2021 - 07.2024
  • Navigated delivery routes efficiently to ensure timely package distribution.
  • Loaded and unloaded packages carefully for safe transport.
  • Communicated with dispatch to confirm delivery schedules and updates.
  • Maintained vehicle cleanliness and performed routine inspections for safety.
  • Assisted in training new drivers on delivery procedures and company policies.
  • Utilized handheld devices to track deliveries and obtain customer signatures.
  • Adhered to safety regulations while driving in various weather conditions.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.

FREELANCE VIDEOGRAPHER
05.2018 - 04.2021
  • Company Overview: Oasis Video Productions
  • Collaborated with clients to develop content and message of chosen hours of footage.
  • Set up shots according to production schedules, weather and lighting conditions and available equipment.
  • Adjusted and controlled video camera, composing and framing visual shots using lighting and sound equipment to create a unique look and feel.
  • Used Premier Pro to edit footage into a compelling story that matched client's core message.
  • Delivered video product and requested feedback from client.

Education

Bachelor of Science - Film Production

Los Angeles Film School
Los Angeles, CA
01.2018

High School Diploma -

Harrison High School
Colorado Springs, CO
01.2006

Skills

  • Customer Relationships
  • Courteous with Strong Service Mindset
  • Dependability and Honesty
  • Efficiency and Time Management
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Technical Troubleshooting
  • Training Junior Team Members
  • Ease with Computers and Technology
  • Typing speed
  • Data entry
  • Documentation management
  • Data entry accuracy
  • Microsoft

Timeline

Pest Control Technician

PURCOR PEST SOLUTIONS
07.2024 - 03.2025

Delivery Driver

AMAZON DELIVERY DRIVER
04.2021 - 07.2024

FREELANCE VIDEOGRAPHER
05.2018 - 04.2021

Bachelor of Science - Film Production

Los Angeles Film School

High School Diploma -

Harrison High School
GRAHAM Null