Grant Martorano

Led a focused market analysis initiative to support go-to-market and product strategy in the Telecom Expense Management (TEM) and Mobility Management space. Gained hands-on experience in industry research, competitive analysis, pricing strategy, and strategic planning.

Key Contributions:
- Studied TEM and Mobility Management platforms, including invoice processing, contract optimization, and mobile lifecycle management.
- Researched major vendors and industry trends using analyst reports and internal resources.
- Delivered an industry overview brief highlighting market structure, customer pain points, and key use cases.
- Conducted SWOT analyses on leading competitors.
- Analyzed customer reviews, case studies, and analyst insights to identify decision drivers and unmet needs.
- Produced a competitive landscape report with pricing models and differentiators.
- Estimated market size across regions and industries using public data and internal resources.

- Completed thousands of deliveries with a 4.9+ customer rating
- Managed time efficiently and adapted to dynamic routes and customer needs
- Demonstrated reliability, accountability, and professionalism daily

-Maintained vehicle cleanliness and performed routine maintenance checks regularly.

-Adapted quickly to changing traffic conditions and delivery challenges on the road.

-Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

-Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

-Notified customers of delays to decrease calls to support.