Greg Wallace
Coeur d'Alene
Summary
Motivated professional with a strong background in sales and finance. Recognized for exceptional time management and rapport building.
Overview
12
12
years of professional experience
Work History
Sales Manager
Subaru of America, Inc
Coeur d'Alene
02.2024 - Current
- Led sales team to enhance customer engagement and satisfaction.
- Managed inventory levels to ensure product availability for customers and sales events.
- Conducted regular performance reviews to provide feedback and set goals for staff.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Implemented process changes to streamline sales department workflow.
- Resolved customer complaints regarding sales and service.
Finance Director
Subaru of America, Inc
Coeur d'Alene
05.2022 - 02.2024
- Directed five-member finance team in processing approximately 120 to 180 contracts each month.
- Created efficient work schedules ensuring adequate store coverage while accommodating employee time off.
- Managed execution of held and pending contracts to maintain operational flow.
- Complied with indirect lending protocols and bank regulations for various financing advances.
- Maintained partnerships with banks and financial institutions, optimizing interest rates for clients.
Finance Manager
Subaru of America, Inc
Coeur d'Alene
01.2020 - 05.2022
- Executed 40-60 contracts monthly, generating average backend revenue exceeding $2,000 in 2024.
- Prepared all contracts for funding by day's end to ensure timely processing.
- Established rapport with indirect buyers from banks and credit unions to facilitate future transactions.
- Collaborated with sales team members to maintain a positive work environment throughout dealership.
Sales Associate
Subaru of America, Inc
Coeur d'Alene
03.2018 - 01.2020
- Resolved customer issues with knowledgeable, friendly service to enhance satisfaction.
- Identified customer needs promptly to provide tailored support.
- Delivered excellent face-to-face and phone service to foster positive experiences.
- Assisted customers with requests and inquiries, ensuring swift responses.
Small Business Owner
Lake Side Bar and Grill
Harrison
01.2014 - 01.2018
- Oversaw daily operations of bar and grill, enhancing customer service and financial management.
- Supervised kitchen staff to uphold food quality and safety standards.
- Developed seasonal menus aligned with customer preferences and ingredient availability.
- Trained new hires in effective customer service and food preparation techniques.
- Coordinated vendor relations for timely delivery of food and beverages.
- Maintained cleanliness and organization throughout restaurant premises.
Education
Kootenai High School
Harrison, IDSkills
- Customer relationship management
- Inventory management
- Contract negotiation
- Problem solving
- Time management
- Sales expertise
- Decision making
- Rapport and relationship building
- CRM software proficiency
- Inter-department collaboration
- Proficient in CDK Global, E-Leads, Drive Centric, RouteOne
References
References available upon request.
Timeline
Sales Manager
Subaru of America, Inc
02.2024 - Current
Finance Director
Subaru of America, Inc
05.2022 - 02.2024
Finance Manager
Subaru of America, Inc
01.2020 - 05.2022
Sales Associate
Subaru of America, Inc
03.2018 - 01.2020
Small Business Owner
Lake Side Bar and Grill
01.2014 - 01.2018
Kootenai High School