Summary
Overview
Work History
Education
Skills
Timeline
Generic
. Gunardi

. Gunardi

Yogyakarta

Summary

Skilled [Job Title] with [Number] years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies. Self-driven assistant Room Attendant seeking to leverage [Number] years of employment in the hospitality industry. Offering excellent team management and training skills. Knowledgeable with the safe usage of cleaning materials. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Customer-oriented Housekeeping assistant Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results. Dependable Housekeeping assistant Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Overview

25
25
years of professional experience

Work History

Assistant Room Attendant

Holland America Line
07.2009 - Current
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Attended to [Number] guest rooms by sweeping, mopping and vacuuming.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Assist Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Assist Inspected each room for cleanliness, utilizing checklist to meet company standards
  • Reported guest issues, safety and maintenance concerns immediately to supervisor.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Clean bathrooms, restocking towels, rugs and toiletries

Crew Member

Moe's Southwest Grill
12.2010 - 07.2016
  • Explained current promotional information and items to patrons.
  • Organized and restocked supplies to support operations and team productivity.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Served food quickly for positive guest experiences.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Took orders from patrons and input selections into store computer system.
  • Upheld high standards of productivity and quality in operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Tailored orders to address customer allergies and gluten concerns.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Crew Member

Moe's Southwest Grill
08.1999 - 07.2004
  • Interacted pleasantly with guests to deliver quality customer service.
  • Organized and restocked supplies to support operations and team productivity.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Served food quickly for positive guest experiences.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Took orders from patrons and input selections into store computer system.
  • Upheld high standards of productivity and quality in operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Education

Short Course - Hospitality

Miami Fleet
Yogyakarta, Indonesia
06.2007

Bachelor Of Administrative Studies - Economics

Universitas Kristen Duta Wacana
Yogyakarta, Indonesia
10.2003

Skills

  • Stocking Bathrooms
  • Washing Windows
  • Verbal and Written Communication
  • COVID-19 Safety Procedures
  • Multitasking and Prioritizing
  • Room and Public Space Cleaning
  • Rug and Carpet Cleaning
  • CDC Sanitation Guidelines
  • Guest Service and Support
  • Supply Replenishment
  • Polishing and Dusting
  • Team Support and Collaboration
  • Floor Cleaning, Polishing and Waxing
  • Professional and Courteous
  • Detail-Oriented
  • Cart Stocking and Organization
  • Trash Collection and Disposal
  • Service-Oriented
  • Relationship Building
  • Health Standards Compliance
  • Work Planning and Organization
  • Polishing Surfaces
  • Supply Inventory Management
  • Customer Service-Focused
  • Equipment Disinfection
  • Damage and Theft Reporting
  • Linen Cleaning and Storage
  • Deep Cleaning Protocols
  • Commercial Equipment Operation
  • Lost and Found Management
  • Meeting Room Preparation
  • Cleaning Equipment Inspection
  • Furniture Moving
  • Safe Chemical Handling
  • Mattress Cleaning and Turning
  • Window Blind Dusting
  • Room Maintenance Scheduling
  • Stain Removal
  • Guest Request Response
  • Restroom Servicing
  • Customer Inquiry and Response

Timeline

Crew Member

Moe's Southwest Grill
12.2010 - 07.2016

Assistant Room Attendant

Holland America Line
07.2009 - Current

Crew Member

Moe's Southwest Grill
08.1999 - 07.2004

Short Course - Hospitality

Miami Fleet

Bachelor Of Administrative Studies - Economics

Universitas Kristen Duta Wacana
. Gunardi