Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gusti Ayunda Novita Mz

Gusti Ayunda Novita Mz

Jakarta,JK

Summary

Knowledgeable Operational Excellence with solid track record in managing large-scale consulting projects and driving client success. Delivered strategic solutions that align with business goals and enhance operational efficiency. Demonstrated strong leadership and problem-solving skills in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Associate Managing Consultant

Mastercard
06.2025 - Current
  • Streamlined project management processes, resulting in increased efficiency and timely delivery of projects.
  • Alleviated issues by using innovative methods and effective problem-solving skills.
  • Leveraged data-driven insights to inform decision-making processes and drive desired outcomes for clients.
  • Confidently deliver presentations to internal and external clients
  • Plan, organize and structure own work and manage time and effort effectively within project budget/profitability expectations
  • Collaborated with multidisciplinary experts to deliver holistic solutions addressing complex business challenges.

Cash Operations Manager

Standard Chartered Bank
03.2020 - 05.2025
  • Led Cash Payment Processing team, ensuring compliance with standard procedures and decision-making protocols.
  • Conducted functional planning, analyzed capacity reports, and measured performance quality to optimize efficiency.
  • Drove productivity improvements through continuous process enhancements.
  • Cultivated team dynamics by coaching, motivating, and managing unit members effectively.
  • Facilitated understanding of operational risks and supported cash management initiatives across regional projects.

Cash Operations Analyst

JPMorgan Chase Bank
01.2017 - 01.2020
  • Streamlined daily transaction processing, ensuring compliance with Bank Indonesia regulations for RTGS, SKN, TT, and Tax.
  • Conducted payment investigations to resolve client inquiries effectively.
  • Collaborated on regional projects, preparing test cases and conducting UAT for core banking system enhancements.
  • Generated comprehensive cash flow reports and performed regular and ad-hoc BI reporting.
  • Strengthened quality assurance processes to align with procedures, supporting the Risk Audit Mitigation Program.

IT Analyst (Change Management)

Royal Bank of Scotland
01.2014 - 01.2016
  • Assist system owners in developing and maintaining all banking systems and major applications used daily for banking activities.
  • Involving in CR (Change Request) activities and management.
  • Create, analyze and report regular data to application owners.
  • Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.

Education

Master of Business Administration - Business Administration

School of Business Management ITB
01.2022

S. Kom - undefined

Bina Nusantara International University
01.2014

Science

SMAN 34 Jakarta
01.2010

Skills

  • Microsoft Office (Excel, PowerPoint, Words, and Visio)
  • English proficiency (IELTS: 70)
  • Banking Risk Management certification (LSPP Level 2)
  • Excellent cash management knowledge
  • People Management, Project Management, Knowledge Management
  • Ethical leadership
  • Client management
  • Design thinking
  • Adaptability and resilience

Languages

English
Indonesian

Timeline

Associate Managing Consultant

Mastercard
06.2025 - Current

Cash Operations Manager

Standard Chartered Bank
03.2020 - 05.2025

Cash Operations Analyst

JPMorgan Chase Bank
01.2017 - 01.2020

IT Analyst (Change Management)

Royal Bank of Scotland
01.2014 - 01.2016

S. Kom - undefined

Bina Nusantara International University

Science

SMAN 34 Jakarta

Master of Business Administration - Business Administration

School of Business Management ITB

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Gusti Ayunda Novita Mz