Hadrianto Prakarsa
Jakarta
Summary
Experienced with managing sales operations and coordinating team efforts to meet targets. Utilizes organizational skills and attention to detail to ensure smooth processes. Track record of enhancing customer satisfaction through effective communication and support.
Overview
24
24
years of professional experience
Work History
Sales Coordinator General Manager
PT. Supernova Flexible Packaging
01.2010 - 05.2025
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Formulated policies and procedures to streamline operations.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Founder and Marketing Director
PT. Kana International Express Freight Forwarder
05.2006 - 01.2010
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
- Ensured compliance with import regulations, avoiding costly penalties or delays due to non-compliance issues.
- Coordinated international shipments, managing complex logistics and documentation requirements for seamless deliveries.
- Assisted clients in navigating customs clearance procedures, offering guidance on required documentation and regulatory requirements as needed.
- Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
- Developed customized logistics solutions to meet unique client needs, resulting in increased business opportunities.
Sales Export Manager
PT. Supernova
01.2001 - 05.2006
- Established long-term relationships with international clients through effective communication and negotiation tactics.
- Coordinated logistics operations for the export department, ensuring timely and cost-effective delivery solutions were in place for all shipments.
- Collaborated with cross-functional teams to develop strategies that maximized profitability and growth potential for the company''s exports division.
- Expanded market share by identifying new business opportunities in untapped regions.
- Leveraged deep understanding of cultural differences between countries when conducting negotiations or building client relationships abroad, fostering mutual respect amongst parties involved in each deal made.
- Exceeded annual sales targets by skillfully negotiating contracts and pricing agreements with international buyers.
- Prepared sales presentations for clients showing success and credibility of products.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
Education
Bachelor of Arts - East Asian Study & International Business
University of Missouri, Columbia
Missouri, United States05-2000
High School Diploma -
Canisius College
Jakarta, Indonesia05-1995
Skills
- Customer communication
- Goals and performance
- Strong enthusiasm
- Team collaboration
- Workflow coordination
- Pipeline management
- Sales forecasting
- Flexible packaging industry expertise
Timeline
Sales Coordinator General Manager
PT. Supernova Flexible Packaging
01.2010 - 05.2025
Founder and Marketing Director
PT. Kana International Express Freight Forwarder
05.2006 - 01.2010
Sales Export Manager
PT. Supernova
01.2001 - 05.2006
Bachelor of Arts - East Asian Study & International Business
University of Missouri, Columbia
High School Diploma -
Canisius College
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