Hafiz Irsan
Jakarta,JK
Summary
Dynamic Senior Business Development Associate with a proven track record at PT Dompet Harapan Bangsa (OY! Indonesia), enhancing revenue through strategic market expansion and robust client relationships. Expert in CRM software, including Salesforce, and adept in relationship management, I excel in negotiating win-win agreements and streamlining operations for profitability.
Overview
7
7
years of professional experience
Work History
Senior Business Development Associate
PT Dompet Harapan Bangsa (OY! Indonesia)
06.2024 - Current
- Increased revenue by identifying and targeting new markets for the company''s products and services.
- Negotiated favorable contract terms for clients, resulting in mutually beneficial long-term agreements that boosted recurring revenue streams.
- Developed business pipeline using cold and warm techniques.
- Collaborated with internal departments to streamline operations and improve overall business efficiency, contributing to increased profitability.
Educational Consultant
PT Adyaeduka Dinamika (English First)
01.2023 - 01.2024
- Used consultative sales approach to understand and meet customer needs.
- Used Salesforce to maintain company database with essential account and sales information.
- Demonstrated products and specific features at customer locations and special events.
Client Relationship Manager
PT Pintar Inovasi Digital (AsetKu)
08.2018 - 01.2023
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Collaborated with internal teams to resolve client issues quickly and efficiently.
- Managed customer relations on ongoing basis to maximize customer retention.
Education
International Relations
Universitas Al Azhar Indonesia
12-2012
Skills
Relationship management
Key account management
CRM software (Salesforce and Hubspot)
B2C experience
Cold calling
Timeline
Senior Business Development Associate
PT Dompet Harapan Bangsa (OY! Indonesia)
06.2024 - Current
Educational Consultant
PT Adyaeduka Dinamika (English First)
01.2023 - 01.2024
Client Relationship Manager
PT Pintar Inovasi Digital (AsetKu)
08.2018 - 01.2023
International Relations
Universitas Al Azhar Indonesia
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