Haley Alexander
Idaho Falls
Summary
Dynamic retail professional with extensive experience at Staples, excelling in order management and relationship building. Proven track record of enhancing customer satisfaction and driving sales growth through effective team training and strategic inventory management. Adept at implementing promotional strategies that elevate product visibility and optimize operational efficiency.
Overview
10
10
years of professional experience
Work History
Retail Sale Supervisors
Staples
01.2024 - Current
- Supervised daily retail operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on sales techniques and customer service standards.
- Managed inventory levels, conducting regular audits to optimize stock availability.
- Implemented promotional displays, enhancing product visibility and driving sales growth.
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.
Assistant Manager
Idaho Falls Youth Ranch
10.2022 - 01.2025
- Coordinated daily operations to ensure effective program delivery and participant engagement.
- Assisted in staff training and development initiatives to enhance team performance and service quality.
- Implemented program evaluation processes to assess participant outcomes and improve service offerings.
- Maintained communication with stakeholders to foster collaboration and support for youth programs.
- Developed schedules and resource allocation plans to optimize operational efficiency across programs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Retail Team Leader
Children Place
10.2021 - 10.2022
- Led daily store operations to enhance customer service and drive sales performance.
- Trained and mentored team members to improve product knowledge and operational efficiency.
- Implemented visual merchandising standards to optimize store layout and presentation.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
Caregiver
HAS
03.2020 - 09.2020
- Provided compassionate care to clients, ensuring safety and comfort in daily activities.
- Assisted clients with personal hygiene, mobility, and medication management.
- Maintained accurate documentation of client health and progress reports.
- Collaborated with healthcare professionals to implement individualized care plans.
Retail Sales Associate
Ross Dress for Less
07.2015 - 03.2017
- Assisted customers in selecting merchandise, enhancing shopping experience and satisfaction.
- Maintained organized sales floor, ensuring product visibility and accessibility for shoppers.
- Operated point-of-sale system efficiently, processing transactions with accuracy and speed.
- Collaborated with team members to achieve daily sales goals and improve customer engagement.
Education
High School Diploma -
Bonneville High School
Idaho Falls, IDSkills
- Order management
- Relationship building and management
- Customer relationship building
- Goals and performance
Timeline
Retail Sale Supervisors
Staples
01.2024 - Current
Assistant Manager
Idaho Falls Youth Ranch
10.2022 - 01.2025
Retail Team Leader
Children Place
10.2021 - 10.2022
Caregiver
HAS
03.2020 - 09.2020
Retail Sales Associate
Ross Dress for Less
07.2015 - 03.2017
High School Diploma -
Bonneville High School