Halle Monahan
Boise
Summary
Professional host with strong expertise in training and development. Proven ability to drive team collaboration and adapt to changing demands. Skilled in communication, customer service, and leadership. Reliable and results-focused, ready to make significant impact.
Overview
5
5
years of professional experience
Work History
Patient Access Specialist
St. Lukes OBGYN
10.2025 - Current
- Facilitated patient registration process, ensuring accurate data entry and compliance with healthcare regulations.
- Coordinated insurance verification processes, enhancing efficiency in patient access and reducing delays.
- Implemented improvements in appointment scheduling systems, streamlining workflows for staff and patients.
- Collaborated with clinical departments to resolve patient inquiries, improving overall patient satisfaction ratings.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
Host/Trainer
Ruth Chris Steakhouse
08.2020 - 09.2025
- Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
- Contributed to restaurant profitability by managing wait times, seating arrangements, and table turnover rates.
- Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
- Adapted quickly to changing situations and demands, ensuring smooth operations during peak hours.
- Ensured a high level of cleanliness and organization throughout the dining area, contributing to a positive guest experience.
- Facilitated seamless communication between front-of-house staff, kitchen personnel, and management teams for optimal efficiency.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
Accounting Clerk
Boise Electric
03.2021 - 11.2022
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Updated spreadsheets for long term project management and tracking
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
Education
High School Diploma -
Centennial High School
Boise, IDSkills
- Team coaching
- Reservation handling
- Task delegation
- Coaching techniques
- Employee engagement
Timeline
Patient Access Specialist
St. Lukes OBGYN
10.2025 - Current
Accounting Clerk
Boise Electric
03.2021 - 11.2022
Host/Trainer
Ruth Chris Steakhouse
08.2020 - 09.2025
High School Diploma -
Centennial High School