HANDIKA PUTRA DHITAYANA
Data Center Engineer
Jakarta
Summary
At Tencent, excelled as a Data Center Operations Technician, where leaded team successful execute hardware projects, significantly enhancing server reliability and workspace efficiency. Expertise in hardware maintenance (hard skill) and vendor coordination (soft skill) drove operations to new heights, always prioritizing best practices and innovative problem-solving.
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Data Center Operations Technician
Tencent
Jakarta, Jakarta
11.2023 - Current
- Enhanced server reliability by conducting thorough hardware and software maintenance tasks.
- Managed approximately 40 tickets per day from customers.
- Assisted in the planning and execution of data center migrations, ensuring minimal disruption to end users.
- Entered device locations and cable connections into database.
- Dressed and labeled cables for easy identification and traceability.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Assisted with performing infrastructure readiness tests.
- Installed and managed structured cabling infrastructure.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Developed comprehensive documentation for data center processes, empowering team members to work more efficiently.
- Maintained a high level of availability for all systems by addressing incidents quickly through effective root cause analysis and incident management processes.
- Conducted routine audits of physical security measures, maintaining a secure environment for sensitive information.
- Reduced downtime through proactive troubleshooting and resolution of network, server, and storage issues.
Data Center Engineer
EZSVS TECHNOLOGY INDONESIA
Jakarta, Jakarta
06.2022 - 11.2023
- Provided training and mentorship to junior engineers on best practices in data center management.
- Maintained a high level of availability for mission-critical applications through proactive monitoring of system health indicators.
- Enhanced server reliability by conducting thorough hardware and software maintenance tasks.
- Managed several successful hardware installations and decommissions, ensuring that projects were completed on time and within budgetary constraints.
- Maintained a high level of availability for all systems by addressing incidents quickly through effective root cause analysis and incident management processes.
- Conducted routine audits of physical security measures, maintaining a secure environment for sensitive information.
- Reduced downtime through proactive troubleshooting and resolution of network, server, and storage issues.
Education
Bachelor of Science - ELECTRONIC INFORMATION ENGINEERING
NORTH CHINA UNIVERSITY OF TECHNOLOGY
BEIJING 07.2018 - 06.2022
Skills
System monitoring
Software configuration
Vendor coordination
Hardware maintenance
Incident response
Network support
IT support
Server configuration
Problem-solving abilities
Computer Programming
Network configuration
Diagnostic testing
Hardware installation
Troubleshooting skills
Multitasking Abilities
Accomplishments
- Supervised team of 10 staff members.
- Achieved Tencent Opening Data Center Project by completing Site Survey, Installation ,Cabling, etc with accuracy and efficiency.
Timeline
Data Center Operations Technician
Tencent
11.2023 - Current
Data Center Engineer
EZSVS TECHNOLOGY INDONESIA
06.2022 - 11.2023
Bachelor of Science - ELECTRONIC INFORMATION ENGINEERING
NORTH CHINA UNIVERSITY OF TECHNOLOGY
07.2018 - 06.2022
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