Hani Handayani Indrakesuma

• Set and monitored budgets for business division.
• Developed and implemented strategies for sales and distribution team.
• Established and managed monthly, quarterly and yearly business plans.
• Developed and implemented improvements in business process, collaborating with multiple divisions

• Performed supervisory function
• Managed stakeholder relationships to ensure alignment with organizational objectives and priorities.
• Established a strong organizational culture that fostered employee motivation, engagement, and high performance.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

• Performed supervisory function
• Managed stakeholder relationships to ensure alignment with organizational objectives and priorities.

• Performed supervisory function
• Improved interdepartmental communication by establishing clear channels and promoting collaboration.
• Managed stakeholder relationships to ensure alignment with organizational objectives and priorities.

• Developed and implemented strategies for building company business.
• Increased revenue by developing and implementing strategic business initiatives.
• Established and managed monthly, quarterly and yearly business plans.
• Oversaw product development from conception through launch while maintaining quality standards and meeting customer expectations.
• Established performance metrics to evaluate progress towards goals and make necessary adjustments for continuous improvement.
• Led cross-functional teams to achieve successful project completion within tight deadlines.
• Overseeing all aspects of company's sales and distribution channels, including developing sales strategies, managing sales team (micro-loans team, commercial loans team, and corporate loan team)

Established performance metrics to evaluate progress towards goals and make necessary adjustments for continuous improvement.

• Established performance metrics to evaluate progress towards goals and make necessary adjustments for continuous improvement.
• Developed incentives schemes for sales team and managed incentives related processes
• Aligned all projects and activities across division within DSP business units to ensure achievement of organizational goals

• Overseeing and maintaining the quality of customer service within an organization by establishing standards, monitoring performance, analyzing customer feedback, identifying areas for improvement, and implementing changes to ensure high quality service delivery across all customer interactions channels
• identifying, analyzing, and optimizing business process across the organization to improve efficiency, quality, and productivity

• Develop new or improved products
• Lead the team to ensure the products meet business goals and customer needs, conduct market research, develop product specifications, oversee prototyping and testing, and manage the product launch.

• Developed new and improved liabilities products and remote banking facilities
• Lead a team to ensure the products and services meet business goals and customer needs, conduct market research, develop product specifications, oversee prototyping and testing, and manage the product launch

• Developed and implemented new and enhanced operational processes, systems, and tools, to increase efficiency, productivity, and cost-effectiveness
• Lead projects to streamline workflows, optimize systems, and develop new operational strategies across different departments

Management Trainee