Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Peterson

Middleton

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server

Buffalo Wild Wings
08.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Hardware Brewery
08.2023 - 02.2024
  • Communicating clearly with customers. I was able to remember the menu very easy. Being able to count money. Multitasking
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Helmer Café
03.2022 - 08.2022


  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Maid/Housekeeping Cleaner

Elk River Condos
05.2020 - 11.2020
  • Made beds, Cleaned kitchens, bathrooms, living rooms.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Ensured timely completion of tasks by managing daily schedules efficiently and prioritizing workload.
  • Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.

Education

High school -

Deary highschool

Skills

  • Teaching
  • Talking
  • Host/Hostess
  • Restaurant Experience
  • Communication skills
  • Basic math
  • Serving Experience
  • Order fulfillment
  • Organizational skills
  • Phone Etiquette
  • Cash Handling

Timeline

Server

Buffalo Wild Wings
08.2024 - 07.2025

Server

Hardware Brewery
08.2023 - 02.2024

Server

Helmer Café
03.2022 - 08.2022

Maid/Housekeeping Cleaner

Elk River Condos
05.2020 - 11.2020

High school -

Deary highschool
Hannah Peterson