Hannah White
Meridian
Summary
Personable and resourceful professional with knack for navigating complex processes and upbeat attitude. Adept in understanding medical terminology and insurance guidelines, coupled with strong analytical and problem-solving skills. Committed to optimizing resource utilization and ensuring high standards of patient care.
Overview
2
2
years of professional experience
Work History
Utilization Management Representative
Ameriben Medical Management
08.2024 - Current
- Processing requests for inpatient admissions, outpatient procedures, and specific treatments
- Responding to inquiries from providers, patients, and other stakeholders regarding authorization status, benefit details, and treatment options
- Accurately recording patient information and relevant details into multiple systems
- Reduced wait times for essential services by effectively managing utilization review caseloads and prioritizing urgent requests.
Customer Service Representative, Escalation 1
TaxHawk
12.2023 - 05.2024
- Responding to inquiries and providing answers promptly
- Addressing and resolving customer issues
- Appropriately managing confidential information
- Collaborating with others to find solutions and accurate answers
Supervisor, Specialist
WeWhiten
03.2023 - 12.2023
- Trained new employees and implemented my routine for success
- Planned staff arrangements and communicated to colleagues when needed
- Analyzed inventory and kept office professional
- Opened a new building by coordinating with my boss and implementing what was successful
- Adapted to new management and included new methods
- Improved operational efficiency by streamlining processes and implementing best practices.
Education
BACHELOR OF HEALTH SCIENCE - MINOR IN BUSINESS
Boise State University
01.2024
Skills
- FAST LEARNER
- STRONG WORK ETHIC
- VERY ORGANIZED
- WORKS WELL INDEPENDENTLY AND IN GROUPS
- ALWAYS WILLING TO IMPROVE
- ADAPTABLE TO CHANGES
- STRONG CREATIVE AND ANALYTICAL SKILLS
- TEAM PLAYER WITH AN EYE FOR DETAIL
- Critical thinking
- Documentation accuracy
- Problem solving prowess
Timeline
Utilization Management Representative
Ameriben Medical Management
08.2024 - Current
Customer Service Representative, Escalation 1
TaxHawk
12.2023 - 05.2024
Supervisor, Specialist
WeWhiten
03.2023 - 12.2023
BACHELOR OF HEALTH SCIENCE - MINOR IN BUSINESS
Boise State University
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