Dynamic professional with extensive experience in administrative support and customer service at Outdoor Recreation. Proven ability in data entry and record keeping, complemented by strong communication and multitasking skills. Recognized for maintaining accuracy in financial transactions and enhancing customer satisfaction through effective service delivery.
Overview
10
10
years of professional experience
Work History
Office Automation Clerk
Outdoor Recreation
Mountain Home Air Force Base
02.2024 - Current
Made reservations for our local marina, Yellowstone trailers, FamCamp, and RV storage.
Provided administrative support including filing, data entry, and record keeping.
Answered telephones, directed calls, and took messages.
Typed, formatted and edited correspondence and other documents.
Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
Cashier/Head Bartender
Silver Sage Golf and Events
Mountain Home Air Force Base
12.2021 - 02.2024
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Verified that customers were of legal age to purchase alcohol products.
Stocked shelves with merchandise when needed.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Performed other duties as assigned by management.
Issued receipts, refunds, credits or change due to customers.
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted and balanced cashier drawers.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Checked identification cards for proof of age prior to serving alcohol beverages.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Maintained inventory of liquor, beer, wine, and other beverage items.
Hairstylist
Roy Creech
Mount Olive
02.2020 - 08.2020
Organized scheduling of appointments throughout the day.
Assisted other stylists with busy periods in the salon.
Upsold additional services when appropriate to increase sales volume.
Demonstrated knowledge of health and safety regulations in the workplace.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Provided consultations to clients about their desired hairstyle and hair care needs.
Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Advised clients on how to maintain their haircuts between visits.
Applied highlights, lowlights or other coloring techniques.
Performed chemical treatments such as perms and relaxers.
Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
Food Service Worker/Cashier
Aramark
Glenville
08.2016 - 05.2017
Maintained accurate records of sales transactions for end-of-day reports.
Followed established cash handling procedures when collecting payment from customers.
Assisted with inventory management and restocking supplies as needed.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Served meals to customers in a friendly and courteous manner.
Assisted in the preparation of food items according to recipes and instructions.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Greeted customers upon arrival in the dining area.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Cashier
Taco Bell
Summersville
05.2015 - 08.2016
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Resolved customer complaints professionally in accordance with company policy.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures, and customer services.
Learned roles of other departments to provide coverage and keep store operational.