Harsono Sutikno
Experienced IT & GIS Professional | Digital Transformation Leader | Optimizing Factory & Business Operations
Tangerang
Summary
With over 24 years of progressive experience in business, IT management, and Digital Transformation, dedicated to delivering exceptional results. Dynamic and results-driven leader with exceptional organizational and communication skills, capable of providing innovative solutions that drive operational excellence. Consistent ability to drive efficiency and strategic growth while optimizing processes, managing resources, and overseeing budgets sets apart. Strong focus on team collaboration ensures the consistent delivery of impactful results. Known for adaptability, reliability, and effective leadership in dynamic environments, ready to bring expertise to the table and make a significant impact in any organization.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Operational Director
PT. Gading Mas Indonesia Teguh
01.2023 - Current
- Company Overview: A subsidiary of ANJ specializing in frozen vegetables, primarily edamame, in Jember, East Java
- Direct oversight of 3-ton/hour frozen food processing facility
- Management of key operational departments: Production, PPIC (Production Planning and Inventory Control), QA/QC, Sanitation, EHS (Environmental, Health & Safety), Technical Support
- Certifications Oversight: ISO 22000, BRC (British Retail Consortium), Kosher, FDA, BPOM (Indonesian Food & Drug Authority), Halal MUI
- Improved operational efficiency by streamlining processes and implementing innovative solutions
- Implemented advanced automation technologies to streamline production processes and reduce manual labor requirements
- Coordinated with sales teams to align production schedules with customer demand forecasts, maintaining optimum inventory levels.
Director
PT. Galempa Sejahtera Bersama
01.2023 - Current
- Company Overview: PT Galempa Sejahtera Bersama ('GSB') is a subsidiary of ANJ engaged in the oil palm plantation business, with a total landbank of 12,800 hectares located in Empat Lawang, South Sumatra
- Appointed as a Director of the company to assist the President Director in all aspects of the company's operations, with a primary focus on land compensation, land clearing, and planting
- Oversaw budget planning and financial management activities, ensuring fiscal responsibility throughout the organization.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Managed cross-functional teams to ensure seamless collaboration on key projects, enhancing overall performance.
Group Head of ICT & GIS
PT. Austindo Nusantara Jaya Tbk.
07.2013 - Current
- Company Overview: PT Austindo Nusantara Jaya Tbk. (www.anj-group.com) is a publicly listed company focusing on three business sectors: palm oil, sago, and renewable energy
- Direct and manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals, to achieve corporate goals and objectives
- Provide thought leadership in IT strategy, cost optimization, innovation, and efficiency improvements to maximize the value of IT for the company
- Develop strategic plans and implement strategies to meet the company's IT objectives and fulfill its business needs efficiently
- Facilitate communication between staff, department heads, and management to identify and address IT needs that enhance overall company performance
- Develop, track, and control the annual operating and capital budgets for IT to ensure sound planning and cost efficiency
- Oversee systems development, enhancements, and the integration of new systems with existing systems
- Collaborate with executive management to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation
- Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and records of modifications and upgrades
- Develop and implement IT policies and procedures, covering architecture, security, disaster recovery, standards, procurement, and service delivery
- Perform personnel administrative functions, including hiring, training, supervising, evaluating, and providing professional development opportunities to maintain adequate staffing and improve team productivity
- Assist in the development and management of GIS project plans, including defining requirements, assigning tasks and resources, and ensuring quality standards and deadlines are met
- Ensure GIS data standardization and the effective utilization of GIS technology to support operations, including UAV operations, drone-based mapping and data capture, and NDVI image analysis
Head of IT
Black Platinum Energy Ltd
04.2012 - 07.2013
- Company Overview: BPE (www.blackplatinumenergy.com) is an Indonesia-focused oil and gas exploration company established by private investors with a proven track record of success in the region
- Managing all IT infrastructure and applications across the company
- In February 2013, appointed by management to lead the procurement division
- Managing company-owned email, domain, file, and application servers
- Overseeing network infrastructure, including switches, wireless systems, and firewalls (using Cisco and 3Com products)
- Setting up IT infrastructure, including networks and communication systems for both data and voice, at drilling rigs, shore bases, and base camps
- Providing comprehensive support to all employees, including desk-side assistance, application troubleshooting, and infrastructure maintenance
- Handling contract, Service Order (SO), and Purchase Order (PO) assignments, renewals, and close-out processes
- Drafting contracts, amendments, and other contractual documents related to the procurement of goods and services.
IT Manager
Marathon International Petroleum Indonesia Limited
04.2007 - 04.2012
- Company Overview: Marathon International Petroleum Indonesia Limited is a wholly owned subsidiary of Marathon Oil Company Limited (www.marathonoil.com), headquartered in Houston, Texas
- Provided strategic technology planning and implemented security standards
- Configured and maintained host and server infrastructure
- Designed and implemented a Disaster Recovery Plan for the Jakarta office
- Established departmental and operational budgets of approximately USD 1.5 million
- Monitored, tracked, and reported actuals and projections against the budget plan
- Managed 24/7 system support, including backups, monitoring facilities, performance management, and Help Desk services
- Supported Cisco IP Telephony systems (configuration and maintenance)
- Managed WAN connectivity with dedicated MPLS
- Supported and maintained all servers, including file, print, Exchange, domain controller, and backup servers
- Supervised IT infrastructure and helpdesk support for all three blocks/locations owned by Marathon Oil
- Oversaw the setup of IT infrastructure at new Marathon site offices, including satellite communications, LAN, and computer installations
- Managed office expansion projects, including IT cabling, security system installation, and network equipment setup (200 data and voice connections)
- Led the implementation of the Landmark Remote Hosting Project for Geology and Geophysics (GnG) applications
- Provided application support for SAP NetWeaver and GnG tools such as Landmark (Halliburton) and Petrel (Schlumberger)
- Worked closely with the corporate IT team to implement Enterprise Content Management systems, including SharePoint and document control
- Prepared and supervised the yearly IT budget for internal operations and submissions to BP Migas
- Worked with corporate IT on projects such as Cisco TelePresence deployment, Cisco Unified Computing System (UCS) upgrades, and SAN (Storage Area Network) implementation with EMC
- Coordinated hardware refresh projects, replacing all desktops and laptops with new corporate-standard devices.
Senior IT Specialist
PT. APL Indonesia
09.2006 - 04.2007
- Company Overview: APL (www.apl.com) is a wholly owned subsidiary of Singapore-based Neptune Orient Lines, a global transportation and logistics company engaged in shipping and related businesses
- Responsible for managing various IT-related projects, including upgrading the existing Nortel Meridian PBX System to a Nortel IP Telephony System, supporting more than 200 users
- Developing a Fax on Demand (FOD) system for the customer support group to enhance service efficiency
- Managing an SMS monitoring system for cellular phone customers to improve communication tracking
- Maintaining local applications such as: Audit Wizard, ObserfurPro
- Providing support for all servers and workstations to ensure seamless IT operations.
IS Associate
PT. Merck Sharp & Dohme Indonesia
10.2000 - 09.2006
- Company Overview: Merck & Co., Inc (www.merck.com) is an American pharmaceutical company and the third-largest pharmaceutical company in the world
- Provided support and troubleshooting for all company PCs, laptops, and printers
- Maintained and supported the office telephone system (Toshiba PABX), videoconference equipment (PictureTel), and teleconference systems (Polycom)
- Maintained WAN connectivity between the Jakarta office and the Regional Office in Singapore using Frame Relay
- Developed an alternative connection between Indonesia and Singapore using a site-to-site VPN
- Implemented a new IP Telephony system with Cisco Call Manager Express for the new office
- Migrated all company workstations from Windows NT 4.0 to Windows XP Professional
- Served as IS Project Manager during the office relocation in June 2006
- Designed and developed the IT infrastructure for the new Jakarta office using SIEMON Cat 5e cabling.
Technical Support Engineer
PT. KUSUMOMEGAH JAYASAKTI
01.2000 - 10.2000
- Company Overview: PT KUSUMOMEGAH JAYASAKTI (formerly PROCOM) (www.procom-mart.com) is one of the largest computer retail companies in Indonesia
- Designed and installed internet connections using cable modems and Cable Internet (KabelVision)
- Provided ongoing maintenance and technical support for cable internet customers to ensure consistent service quality
- Installed and configured networks using hubs, switches, and routers
- Demonstrated proficiency with IP configuration, gateways, DNS setup, and Internet Connection Sharing (ICS).
Education
S-1 - Information System
Bina Nusantara University
Jakarta 07.1996 - 07.2000
Skills
- Strategic Technology Planning and Execution
- Comprehensive Knowledge of Manufacturing Operations (Production, PPIC, QC/QA)
- Artificial Intelligence & Machine Learning Project Implementation
- NDVI and GIS Analysis Utilizing Drone/UAV Technology
- Leadership in SAP S/4HANA Implementation
- Expertise in Advanced Procurement Processes
- Operations of Mission-Critical Systems
- Enterprise Network and Infrastructure Management
- Oversight of Multimillion-Dollar Budgets
- Leadership in Large-Scale Project Management
- Strategic Technology Planning and Execution
Accomplishments
- ANJ, Led full-cycle SAP S4/HANA implementation as Project Manager across 11 subsidiaries, including Head Office, Regional Offices, and Sites.
- BPE, Implemented comprehensive IT infrastructure for basecamp and offshore drilling operations.
- Marathon Oil, Served as IT Lead for six-company drilling rig consortium and delivered complete infrastructure solution.
- Merck, Successfully managed office relocation project under budget and within timeline.
Digital Transformation Project Highlights
- Integrated ERP System Implementation – SAP S/4HANA, Implemented an integrated and real-time ERP system to replace multiple legacy systems.
- EPMS System Implementation, Implemented the EPMS system across all palm oil business operations.
- E-Traceability System Implementation for Palm Oil, Developed and deployed an E-Traceability system to enable estates to trace Fresh Fruit Bunches.
- NDVI – Remote Sensing Algorithm for Palm Tree Health and Disease Detection, Utilized remote sensing and aerial data capture to detect palm tree health.
- RPA Solution to automate business process, Implemented RPA solutions to automate repetitive business processes.
Personal Information
- Date of Birth: 07/22/77
- Marital Status: Married with 2 children
- Religion: Catholic
Related Coursework And Trainings
- Supporting Users Running the Microsoft Windows XP, New Horizons, Houston, Texas, 05/07
- Applications on Microsoft Windows XP, New Horizons, Houston, Texas, 05/07
- Administered Cisco Call Manager and Unity, Global Knowledge, Dallas, Texas, 06/07
- Three months assignment at Marathon Oil headquarter, Houston, Texas, 04/07 - 06/07
- COMPTIA A+ and Network+ Certified, Houston, Texas, 08/09
- Business Process Analysis, Innovation and Design Course, The George Washington University, Irving, Texas, 08/09
- International IT Meeting, Aberdeen & London, UK, 12/10
- ITIL v 3.0 Certified, Not Provided
- PMP – Project Management Professional certification preparation, 06/13
- Administrated Microsoft Windows NT 4.0, IVERSON, Jakarta, Not Provided
- Internetworking with TCP/IP on Windows NT 4.0, IVERSON, Jakarta, Not Provided
- Microsoft Access XP Level 1, 2 & 3, EXECUTRAIN, Jakarta, Not Provided
- TOGAF 9.1, ATD Solution, Jakarta, Not Provided
Timeline
Operational Director
PT. Gading Mas Indonesia Teguh
01.2023 - Current
Director
PT. Galempa Sejahtera Bersama
01.2023 - Current
Group Head of ICT & GIS
PT. Austindo Nusantara Jaya Tbk.
07.2013 - Current
Head of IT
Black Platinum Energy Ltd
04.2012 - 07.2013
IT Manager
Marathon International Petroleum Indonesia Limited
04.2007 - 04.2012
Senior IT Specialist
PT. APL Indonesia
09.2006 - 04.2007
IS Associate
PT. Merck Sharp & Dohme Indonesia
10.2000 - 09.2006
Technical Support Engineer
PT. KUSUMOMEGAH JAYASAKTI
01.2000 - 10.2000
S-1 - Information System
Bina Nusantara University
07.1996 - 07.2000
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