SPORT & GYM
Hastrian Armento
DISTRICT MANAGER
TANGERANG SELATAN
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
2011
2011
years of post-secondary education
Work History
DISTRICT MANAGER
PT. SEPATU BATA TBK
12.2018 - Current
- Led a team of store managers to implement strategic initiatives that improved operational efficiency across multiple retail locations.
- Developed and executed sales strategies that resulted in increased market share and enhanced brand visibility within the region.
- Trained and mentored management staff, fostering a culture of continuous improvement and operational excellence throughout the district.
- Collaborated with cross-functional teams to design and implement training programs that improved staff performance and customer engagement.
- Analyzed sales data and market trends to identify growth opportunities, leading to optimized product placement and inventory management.
- Established key performance indicators to monitor district performance, driving accountability and achieving targeted sales goals.
STORE MANAGER
H&M INDONESIA
07.2013 - 11.2018
- Developed and implemented effective visual merchandising strategies, enhancing product presentation and driving sales performance.
- Led a diverse team, fostering collaboration and improving staff engagement through targeted training and development initiatives.
- Analyzed sales data to identify trends and optimize inventory management, ensuring product availability and reducing stockouts.
- Managed customer service standards by training staff on best practices, resulting in improved customer satisfaction ratings.
- Coordinated promotional events to enhance brand visibility, successfully increasing foot traffic and generating higher sales during campaigns.
STORE MANAGER
PANEN LESTARI INTERNUSA, BROOKS BROTHERS
10.2012 - 06.2013
- Site project preparation
- shipping coordinations
- Training coordination from product knowledge, grooming, retail operation
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
SENIOR STAFF
PT. HITAMARGA TIRTA - HERMES
10.2008 - 09.2012
- Led a team in delivering exceptional customer service, enhancing the overall shopping experience and loyalty.
- Trained and mentored staff on product knowledge and sales techniques, improving team performance and engagement.
- Implemented inventory management practices to ensure product availability, reducing stock discrepancies and waste.
- Coordinated visual merchandising strategies to create appealing displays, driving increased foot traffic and sales.
- Increased boutique sales through effective visual merchandising and window displays.
Education
Bachelor of Communication Science -
STIKOM INTERSTUDI
Jakarta, IndonesiaSkills
Operational efficiency
Sales strategy development
Team leadership
Staff training
Customer engagement
Cross-functional collaboration
Data analysis
Inventory management
Performance monitoring
Visual merchandising
Customer service standards
Market trend analysis
Promotional event coordination
Staff mentoring
Accomplishments
- BATA - Top achiever sales online 2020
- BATA - Top District Manager 2020
- BATA - Top District Manager 2021
Interests
Timeline
DISTRICT MANAGER
PT. SEPATU BATA TBK
12.2018 - Current
STORE MANAGER
H&M INDONESIA
07.2013 - 11.2018
STORE MANAGER
PANEN LESTARI INTERNUSA, BROOKS BROTHERS
10.2012 - 06.2013
SENIOR STAFF
PT. HITAMARGA TIRTA - HERMES
10.2008 - 09.2012
Bachelor of Communication Science -
STIKOM INTERSTUDI