Haylee Stalions

Twin Falls

Summary

Customer-focused Sales Advisor with 3 years of experience in high-volume inbound and outbound calls, specializing in lease-end solutions, vehicle buyouts, and customer retention. Recognized as a top sales representative with strong reliability, work ethic, and the ability to guide customers through financial decisions while handling objections confidently. Known for consistency, professionalism, and building trust to close deals.

Hardworking employee eager about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

2027

years of professional experience

Work History

Sales Advisor

Lease End

Twin Falls, ID

2023 - Current

Manage high-volume inbound and outbound calls for customers at the end of their vehicle lease.
Educate customers on lease buyout options, financing steps, and next actions clearly and compliantly.
Guide customers through secure credit applications and explain financing requirements.
Overcome objections related to credit, payments, timing, and lease return alternatives.
Maintain accurate CRM documentation and follow-up activity to ensure smooth customer experience.
Consistently meet or exceed daily call and performance expectations.
Build rapport quickly to increase customer confidence and conversion rates.

Sales Associate

Buckle

Boise, ID

01.2023 - 11.2023

Delivered exceptional customer service, enhancing overall shopping experience and ensuring customer satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Resolved customer inquiries and complaints promptly.
Engaged with customers to build rapport and loyalty.

Education

High School Diploma -

Twin Falls High School

Twin Falls, ID

Skills

Lease Buyout & End-of-Lease Consulting
Inbound & Outbound Calls
Objection Handling (Credit, Payment, Timing)
Credit Application Guidance & Compliance
Customer Retention & Rapport Building
Scripted & Consultative Selling
CRM & Call Documentation

Time Management & Call Volume Performance
Reliable & Strong Work Ethic
Friendly, positive attitude
Customer service
Organizational skills
Computer skills

Accomplishments

Top Sales Representative, consistently ranking among highest performers
Exceeded lease buyout and customer retention goals
Recognized for strong objection handling and customer trust

Timeline