Hayley Hill
Communications Technician
Wattle Flat
Summary
I am currently employed as a Communications Technician at Olympic Dam, bringing a wealth of experience from a diverse range of roles within both the mining sector and state government. At 36 years of age, I consider myself an enthusiastic, highly organised, and efficient professional with a proven track record of competence across multiple disciplines. This varied background has equipped me with transferable skills that I am confident would add significant value to the Administrator Site Access role at BHP Copper South Australia.
I am a quick learner with a meticulous attention to detail, qualities that have enabled me to adapt swiftly and perform effectively in dynamic environments. My strong interest in safety drives me to continuously seek opportunities to enhance operational procedures and workplace practices. I am committed to fostering efficiency and implementing systematic approaches to optimize productivity while supporting the overall wellbeing of the business. With my technical expertise, collaborative mindset, and dedication to excellence, I am eager to contribute to your team’s success in delivering Copper South Australia’s site access commitments.
Overview
18
18
years of professional experience
Work History
Communications Technician
BHP
05.2021 - Current
- Working general knowledge of underground, providing support and maintenance of CCTV, proximity, radio, phone, fibre optic, driver safety systems, WIFI and OT/IT networks including associated cisco devices
- Complete daily checks of critical operating systems using PRTG, CITECT and solarwinds
- Conduct Scoping activities to extend, repair and/or uplift radio, RCT and wifi infrastructure in the mine
- Troubleshoot and repair electronics
- Maintain accurate documentation and add robust and informative history to SAP notifications
- Conduct troubleshooting activities to ensure critical safety devices are available for all users
- Assist in the training and development of apprentices, driving continuous improvement and ongoing skill development
Officer Gate House Security
BHP
12.2018 - 01.2021
- Working general knowledge of the plant and entire site, provide information and advice to personnel
- Monitor CCTV and utilise footage where required
- Complete daily checks of operating systems, radios, emergency duress and 45 emergency phone
- Control and issue of keys and cutting keys
- Control and monitor remote travel, utilise Garmin trackers and tracking systems
- Use RightCrowd to control access and egress onto site, thoroughly review and approve site access requests. Troubleshoot site access issues as they arise.
- Monitor and implement fatigue management procedures with the use of cardax and Rightcrowd
- Manage and conduct Fitness for work testing
- Document significant activities within an occurrence book
- Monitor weather conditions and initiate various safety procedures relating to this including site wide radio calls
- Log and monitor all high risk activities occurring on site- Working at heights, Hot works and confined spaces
- Utilise excel to accurately document and maintain visibility of various operations
- Emergency response dispatch, provide specific and concise information to emergency services officers via two way communications in a timely manner regarding fire, medical emergency, site wide evacuation and any other emergency situation
- Appropriately escalate developing situations to the leadership team
- Initiate emergency service volunteer call outs
- Assist in the training and development of new employees, driving continuous improvement and ongoing skill development
- Provide support to other functions on site and within the HSEC team
Production Technician Hyrdo SX
BHP
02.2018 - 12.2018
- Working knowledge of the plant
- Thorough understanding of BHP safety systems and procedures, THA, Confined space, Working at heights, Isolation procedures
- Ensure allocated area is clean, safe and that all maintenance issues are reported though SAP
- Monitor plant and ensure optimal running conditions to meet targets and KPI's
- Complete daily logs and daily maintenance activities
- Identify and report abnormalities pertaining to equipment and plant, engage in problem solving if safe to do so
- Engage in effective communication with the control room and team members to enable better collaboration and in turn better outcomes
Aviation Protection Officer/ Security Officer
MSS Security
05.2014 - 02.2018
- Conduct fitness for work testing on site and management of this process utilising PSD
- Control access and egress to the mine site and airport
- Ensure the safety of the aircraft, airport and PAX
- Verbally communicate legislative requirements to passengers in an effective and pleasant manner
- Operate in a control room environment, respond to emergencies, dispatch emergency services, log incidents, manage remote travel, manage confined space and high risk work, key management, issue passes to employees and utilise SAS for personnel and vehicle access
- Complete physical searches both person and property
- Provide security services at license premises
- Respond to disorderly patrons, remove from premises
- Complete daily logs and incident reports
- Compile daily data for the completion of monthly and quarterly reports
Safety Administrator
Macmahon Underground
10.2013 - 05.2014
- Data entry into lead lag indicators and Microsoft excel spread sheets
- Analyse training requirements, book training through internal and external providers
- Enter training and input data into training matrix
- Disseminate safety and training information to employees and management
- Take accurate and concise meeting minutes
- Filing and record management, timely archiving to meet company and legislative requirements
- Organise and facilitate weekly safety meetings, PowerPoint presentations to oncoming crew members
Health Safety and Environment Advisor
Spotless
05.2012 - 06.2013
- Liaising with contract owners, ensuring service standards are met and site procedures are complied with
- Driving and developing safety across work groups through leading and participating in pre-starts, toolbox training, job safety skills training
- Maintaining, monitoring and reporting on safety systems
- Conduct investigations including analysis of contributing factors and root cause analysis
- Ensure corrective and preventative actions are being allocated and completed
- Conduct inspections and audits in the workplace
- Conducting risk assessments and generating safe work procedures in consultation with the work group
Care and protection worker/youth justice worker
Department for Families and Communities
01.2009 - 01.2012
- Comprehensive case management for children and their families
- Conduct investigations into child protection concerns and document procedures
- Compile reports to be submitted to the Youth Court of South Australia
- Source relevant resources for Clients and implement intervention
- The ability to effectively deal with aggressive and irate clients
- Complete administrative processes, including answering phones, data input, and compiling documents using various Microsoft applications
Correctional Officer
Department for Correctional Services
01.2007 - 01.2009
- Maintain order within the prison unit
- Communicate effectively and appropriately using UHF radio
- Follow procedure and keep up to date with Standard Operating Procedures, Local Operating Procedures and OHS requirements
- Effective case management of prisoners ensuring their wellbeing whilst incarcerated
- Ability to utilise Self-defense and effective restraint techniques
- Good awareness of personal safety and that of other officers and prisoners
Education
Certificate III -
Electronics And Communications
TAFE SADiploma -
Food And Nutrition
Latrobe UniversityCertificate IV -
in OH&S
CITCCertificate II -
in Security Operations
MSS Training AcadamyCertificate III -
in Correctional Practices
Department For Correctional ServicesCertificate IV -
in Government
TAFE SADiploma -
of Child, Youth And Family Intervention
TAFE SAWorking at Heights -
Working At Heights
CITCSenior First Aid -
Senior First Aid
TAFE SASkills
Proficient in BHP operational software, including Fiori, LMS, D2, Flex, and Tempo
Experienced with a range of specialised software packages, such as CITECT, Suresite/RightCrowd, PSD, SIMOCO SDMT, SolarWinds, IndigoVision, and Command Centre/Gallagher
Advanced skills in Microsoft operating systems and applications, including Word, Publisher, Excel, and PowerPoint
Demonstrated strength in written communication, producing clear and effective documentation
Exceptional verbal communication skills, with a proven ability to build rapport and engage diverse stakeholders
Dedicated to delivering high-quality customer service and achieving positive outcomes
Strong problem-solving capabilities, adept at addressing challenges efficiently and effectively
Skilled in fostering and maintaining collaborative relationships across both immediate teams and the broader organisation
Self-motivated and capable of working independently with minimal supervision
Innovative mindset, proactively identifying opportunities to enhance processes and implement improvements
Highly organised, with a strong ability to prioritise tasks and meet critical deadlines
Personal Information
Interests: I enjoy a variety of sports and keeping active. I have played for my country and state in inline hockey, ice hockey and rugby league. I love being part of a team environment and helping my team mates to succeed. To the contrary, I also like golf and the challenge it poses on a more solitary level, always looking to improve. I love travel, having seen a large portion of the world, seeing new places and experiencing new cultures is something I will always cherish. I also enjoy home improvements and the opportunity this allows to learn new skills.
Other Training
- Cultural diversity
- Suicide awareness
- Dealing with aggressive and abusive clients
- Interagency communication
Referees
Chris Antoniou
BHP Olympic Dam
Supervisor Shift – Technology C crew
0447 844 315
Jason Spurr
BHP Olympic Dam Specialist- Technology C crew
0408 200 842
Josh Reardon
BHP Olympic Dam
Former co worker Emergency Services Olympic Dam
0438 018 010
Timeline
Communications Technician
BHP
05.2021 - Current
Officer Gate House Security
BHP
12.2018 - 01.2021
Production Technician Hyrdo SX
BHP
02.2018 - 12.2018
Aviation Protection Officer/ Security Officer
MSS Security
05.2014 - 02.2018
Safety Administrator
Macmahon Underground
10.2013 - 05.2014
Health Safety and Environment Advisor
Spotless
05.2012 - 06.2013
Care and protection worker/youth justice worker
Department for Families and Communities
01.2009 - 01.2012
Correctional Officer
Department for Correctional Services
01.2007 - 01.2009
Certificate III -
Electronics And Communications
Diploma -
Food And Nutrition
Certificate IV -
in OH&S
Certificate II -
in Security Operations
Certificate III -
in Correctional Practices
Certificate IV -
in Government
Diploma -
of Child, Youth And Family Intervention
Working at Heights -
Working At Heights
Senior First Aid -
Senior First Aid