Heather Colby

· Led field trips for school classes, adult groups, and general public visitors at a busy, state-run history museum.

· Wrote curriculum for specific learning experiences, topics, and ages.

· Developed and ran week-long camps for elementary-aged children.

· Ensured that all safety protocols were followed during programming activities.

· Participated in professional development workshops related to museum education.

· Monitored classroom behavior and addressed any issues promptly and professionally.

· Conducted research on historical topics relevant to exhibits.

· Assisted the guest services and retail store teams when needed.

· Managed the daily operations of a bakery with over 20 employees and 200+ customer transactions per day.

· Kept up and improved upon standards in a beloved 40 year-old business.

· Handled accounts with wholesale partners, vendors, and with community organizations for donations.

· Ran social media campaigns and accounts.

· Hired and trained employees to franchise standards.

· Managed any personnel issues with employees and customers.

· Volunteered at the English Language Center to help newly resettled refugees from many different countries learn English as quickly as possible.

· Followed directions from ELC teaching staff in weekly English class curriculum projects.

· Was able to show flexibility, compassion, and understanding with people from diverse backgrounds, and in unique and complex social circumstances.

· Volunteered through IDOC at the East Boise Women's minimum security prison, meeting with groups monthly.

· Worked with a mentor partner in created religious-based lessons that were beneficial for the mental and spiritual health of the incarcerated women.

· Opened from the ground up a successful Pre-K school for Boise families.

· Created a curriculum for 3-5 year-old children to begin their academic foundation.

· Cultivated relationships with parents, students, and community programs, resulting in a vibrant and popular school for Boise families.

· Managed school budget, resources, staffing and facilities.

· Ran the school in accordance with Idaho state laws and regulations.