Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heidi Ott

Laclede

Summary

Dynamic educator with a strong work ethic and effective communication skills, previously at Selkirk School. Committed to maintaining a positive classroom environment while ensuring safety and cleanliness, demonstrating expertise in classroom inventory management, and CPR.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience

Work History

Teacher's Assistant

Selkirk School
10.2018 - Current
  • Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
  • Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
  • Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
  • Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
  • Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
  • Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Compiled daily records of attendance and disciplinary actions.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Answered phone promptly and directed incoming calls to correct offices.

Office Administrator

Satisfaction Painting
09.2020 - 05.2021
  • Greeted visitors with professionalism and courtesy.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.

Sandwich Artist

Subway
01.2018 - 10.2018
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Restocked and rotated stock in display case to mitigate stock loss.

Server

Jalapenos
06.2017 - 01.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Teacher

Sandpoint Academy of the Arts
09.2014 - 05.2017
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Education

High School Diploma - Education

Mariposa County High School
Mariposa, CA
06.2014

Early Childhood Education

North Idaho College
Coeur D'alene, ID

Skills

  • Positive attitude
  • Effective communication
  • Computer skills
  • Behavior redirection
  • CPR and first aid
  • Classroom inventory management
  • Friendly and outgoing
  • Strong work ethic and dependable
  • Attention to detail
  • Adaptive learning
  • Computer and Microsoft office skills
  • Cleaning and sanitizing
  • Collaborative teamwork

Languages

English
Native or Bilingual
French
Elementary

Timeline

Office Administrator

Satisfaction Painting
09.2020 - 05.2021

Teacher's Assistant

Selkirk School
10.2018 - Current

Sandwich Artist

Subway
01.2018 - 10.2018

Server

Jalapenos
06.2017 - 01.2018

Teacher

Sandpoint Academy of the Arts
09.2014 - 05.2017

High School Diploma - Education

Mariposa County High School

Early Childhood Education

North Idaho College
Heidi Ott