Heidi VanDyken
Bonners Ferry
Summary
Experienced veterinary assistant with a strong focus on team collaboration and attention to detail. Proven ability to enhance patient care through effective communication and client education, ensuring optimal animal well-being and health compliance.
Overview
24
24
years of professional experience
Work History
Veterinary Assistant
Bonners Ferry Veterinary Clinic
10.2020 - Current
- Assisted veterinarians in performing examinations and surgeries, ensuring animal comfort and safety.
- Managed patient records using veterinary software, maintaining accuracy and confidentiality of sensitive information.
- Educated pet owners on post-operative care and vaccination schedules, enhancing client compliance and animal health.
- Trained new staff in clinic protocols and best practices, fostering a collaborative team environment.
- Monitored animal behavior during visits, identifying potential health issues for veterinarian assessment.
- Conducted routine laboratory tests, contributing to accurate diagnosis and effective treatment plans for animals.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Administered medications to animals in treatment and documented changes in condition.
- Improved client relations through effective communication and education on pet health needs.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
Manager
Casa Blanca Retreat
09.2011 - 10.2020
- Oversaw daily operations to ensure exceptional guest experiences and adherence to service standards.
- Managed budget.
- Cultivated partnerships with local vendors, improving supply chain management and reducing operational costs.
- Oversaw inventory management.
Veterinary Assistant
Bonners Ferry Veterinary Clinic
03.2002 - 08.2011
Education
Bachelor of Science - Recreation Administration
Pacific Lutheran University
Tacoma, WASkills
- Client communication
- Cleaning and sanitizing
- Animal safety
- Medication administration
- Appointment scheduling
- Animal behavior
- Vaccine administration
- Proper animal restraint
Timeline
Veterinary Assistant
Bonners Ferry Veterinary Clinic
10.2020 - Current
Manager
Casa Blanca Retreat
09.2011 - 10.2020
Veterinary Assistant
Bonners Ferry Veterinary Clinic
03.2002 - 08.2011
Bachelor of Science - Recreation Administration
Pacific Lutheran University