Dynamic individual with hands-on experience in advocacy, project implementation, research, heading organizations and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
33
33
years of professional experience
Work History
Labour Advisor of West Java Province
Disnakertrans Jawa Barat/West Java Governor
08.2018 - 06.2024
Consulting and assisting the West Java Governor on industrial relations and employment issues.
Consulting and assisting the Provincial Level of Manpower Office of West Java, specifically the Head of the Office.
Designing System and Program of Migrant Workers' Service Center and Disabilities Support Center.
Promoting and Supporting the Migrant Service Center Program.
Planning and Evaluating overall programs in labor issues.
Recommending labor policies to the Governor and Head of the Provincial Manpower Office.
Designing bureaucratic reform in the West Java Provincial Manpower Office.
Designing digital employment service (called SI JUARA) for West Java Province.
Trainer for Functional Officer of Manpower Office (Mediator, Labour Inspector, and Labour Placement) in provincial and district level of West Java Province.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Resolved problems, improved operations and provided exceptional service.
Partner
Indonesian Consultant at Law (ICLaw)
09.2016 - Current
Internal managing of Law Firm, consultant at law, lawyer.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Developed innovative strategies for clients, resulting in increased revenue and business growth.
Assisted clients in navigating complex industry challenges with strategic recommendations.
Enhanced communication among team members to foster collaborative and supportive work environment.
Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
Increased client satisfaction by developing comprehensive consulting strategies tailored to each business's unique challenges and objectives.
Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
Facilitated workshops and training sessions for client staff, enhancing their skills and knowledge in key areas.
Evaluated staff performance and provided coaching to address inefficiencies.
General Secretary
Padjadjaran Law Community
10.2015 - 09.2020
Holding the secretariat of KHP/PLC and operating the programs.
Developed comprehensive meeting agendas, facilitating productive discussions focused on achieving desired outcomes.
Demonstrated attention to detail when proofreading correspondence and other documents before distribution.
Coordinated executive calendars, ensuring optimal time management and reducing scheduling conflicts.
Collaborated with department heads for seamless coordination of meetings, events, and projects.
Contributed to successful event planning by coordinating logistics such as venue selection, catering services, and guest invitations.
Drafted professional memos, letters, and marketing copy to support business objectives and growth.
Assisted in budget development and monitoring, contributing to responsible financial management within the company.
Ensured timely completion of projects by tracking progress and keeping teams informed about deadlines and expectations.
Principle Researcher for ASEAN
EU/Transtec Consortium
6 2015 - 07.2022
Research, baseline study drafter, convention/standard performance drafter, Principal Researcher for ASEAN Countries.
Conduct review and evaluations on Child Protection System in ASEAN member States.
Conducting in-depth Chase studies on trafficking in persons and the Child Protection System in 10 ASEAN Countries.
Formulating baseline study on trafficking in person in the ASEAN.
Drafting the ASEAN Convention on Trafficking in Persons (ACTIP).
Gathered and organized information for research purposes.
Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
Maintained detailed records of experimental procedures, observations, and results for accurate reporting and replication purposes.
Presented research findings at national and international conferences, raising the profile of the institution.
Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
Managed multiple research projects simultaneously, ensuring timely completion within budget constraints.
Designed experiments with rigorous controls to maximize validity of findings.
Utilized statistical packages to analyze data and create visualizations.
Synthesized large volumes of information, identifying key trends and patterns relevant to research objectives.
Enhanced participant recruitment strategies, ensuring diverse and representative sample sizes.
Mentored junior researchers, enhancing team capabilities and fostering culture of continuous learning.
Tailored research approaches to address specific community needs, leading to impactful societal contributions.
Improved data collection efficiency using innovative survey tools.
Strategic Planner
Better Work Indonesia Project, ILO Jakarta Office
09.2018 - 11.2018
Facilitate program design of Better Work Indonesia Project, phase 4 (2019-2022), by using Theory of Change methodology.
Interviewing stakeholders of the Better Work Indonesia Project of ILO.
Facilitating a workshop on program design.
Delivered sustainable competitive advantage by leveraging core competencies, differentiators, and unique value propositions.
Informed decision-making processes with comprehensive research, competitor analysis, and industry benchmarking.
Conducted scenario planning exercises to anticipate future challenges or opportunities within the industry landscape.
Collaborated with cross-functional teams to ensure alignment on strategic objectives and drive successful execution of projects.
Enhanced organizational performance through the implementation of innovative strategies and continuous improvement initiatives.
Developed strategic plans by analyzing market trends, identifying opportunities, and assessing risks.
Legal and Social Auditor
Roundtable on Sustainable Palm Oil (RSPO)
03.2018 - 12.2018
Audit and verify the allegation of severe labor rights violation on PT London Sumatra Indonesia Tbk, palm oil estates, and mill.
Complaint submitted by Rainforest Action Network (RAN), International Labour Rights Forum (ILRF), and OPPUK.
Holding Fact-Finding Field Mission
Analyzing the compliance and non-compliance aspects of the facts.
Providing a legal opinion.
Analyzed data and findings to prepare reports detailing financial information.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Performed observations and evaluated supporting documents to supplement audit findings.
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Planned and executed follow-up audits at appropriate intervals.
Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Collaborated with cross-functional teams to identify areas of risk and implement preventative measures.
Collaborated closely with external auditors, providing requested documentation promptly to facilitate smooth year-end audits.
Executed audit phases and entered data into accounting software for analysis.
Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
Project Auditor and Evaluator
Better Work Indonesia Project-ILO Jakarta Office
12.2017 - 02.2018
Evaluate Better Work Indonesia Mid-Term Programme Phase III (2016-2019).
Interviewing all stakeholders (Government officials, unions, and employers Associations) in the garment sector.
Using the ILO tools of evaluations, including formulating the methodology and synthesis report tools.
Analyzed data and findings to prepare reports detailing financial information.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Performed observations and evaluated supporting documents to supplement audit findings.
Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
Interviewed auditees to gather data needed to conduct audits.
Reduced audit completion times by optimizing audit planning and execution strategies.
Maintained up-to-date knowledge of industry regulations and standards, ensuring audit practices remained compliant.
Prepared working papers, reports and supporting documentation for audit findings.
Recommended architectural improvements, design solutions, and integration solutions.
Country Representative of Indonesia
IUF Asia/Pacific
01.1999 - 12.2014
Responsible for IUF's education program throughout Asia and the Pacific.
Representing IUF in Indonesia in relation to membership, politics, and negotiations with companies matters.
Holding internal evaluation of complex multi-partnership and multi-country program, especially at the level of Southeast Asia.
Evaluating activities related to CSR lobby and advocacy.
Assisting the manual Development on Globalization, Financialization, and OHS in Agriculture
Assisting Agriculture Director of IUF in conducting internal evaluation using IOB Manual.
Representing IUF as an international organization before the government of Indonesia.
Conducting advocacy and campaign on the issue of freedom of association and collective bargaining rights.
Negotiated contracts with vendors and service providers to secure cost-effective solutions that contributed towards overall organizational efficiency.
Efficiently managed multiple projects simultaneously while maintaining quality standards set forth by the organization.
Identified potential risks associated with program implementation proactively; devised mitigation strategies accordingly.
Leveraged partnerships with governmental agencies for greater policy influence on issues relevant to the organization''s mission.
Coordinated closely with headquarters staff to provide timely updates on project progress, challenges, and successes.
Ensured compliance with local laws and regulations pertaining to non-profit operations within the country context.
Elevated brand awareness via impactful public speaking engagements at conferences and other events related to the organization's area of focus.
Led a diverse team of professionals in executing projects aimed at addressing key community needs and priorities.
Managed budgetary resources efficiently to ensure optimal allocation of funds for program activities and objectives.
Recruited trained and supervised a team of dedicated volunteers to participate in community outreach initiatives and expand service provision.
Enhanced partnership collaborations by establishing strong relationships with local stakeholders and organizations.
Adapted global initiatives to local contexts, ensuring cultural sensitivity and relevance in all programming efforts.
Implemented comprehensive monitoring and evaluation systems to measure program impact and identify areas for improvement.
Conducted regular field visits to monitor project implementation firsthand, providing valuable insights for future improvements.
Developed strategic plans outlining country-specific goals, objectives, and action steps aligned with the organization''s mission and vision.
Optimized the use of program resources by conducting regular audits and identifying opportunities for cost saving measures.
Promoted a positive working environment by fostering open communication, teamwork, and professional development opportunities among staff members.
Women Empowerment Officer
IUF Asia/Pacific
01.1997 - 12.2019
Holding education, organizing, and campaign work on Women Workers in IUF's Jurisdiction sector, focusing on the issues of freedom of Association, living wage, workers' Rights, Women workers' Rights
Conducting gender mainstreaming program, aimed to increase participation of Women at workplace (bipartite and negotiation with the employers), and in the union leadership.
Designed targeted outreach strategies to increase awareness of available resources within the community.
Facilitated workshops on topics such as leadership development, financial literacy, and self-advocacy, equipping participants with valuable life skills.
Promoted personal growth among local unions through goal-setting exercises and individualized action plans tailored to their unique needs.
Increased participant satisfaction by conducting regular needs assessments and tailoring programs accordingly.
Maintained accurate records of program participation, outcomes achieved, and feedback received for reporting purposes.
Developed successful grant proposals, securing funding for key empowerment programs and services.
Strengthened relationships with local organizations through collaboration on empowerment projects and events.
Organized networking events to connect women workers in the sector with upper office bearers in the union fields.
Led professional development opportunities for women union leaders to enhance their understanding and application of empowerment principles within their respective roles.
Holding a campaign on women workers' conditions in promoting equality for women workers.
Conducting training for women workers' leadership in the unions.
Head of Labour Division
Yayasan Lembaga Bantuan Hukum Indonesia
1 1998 - 12.1999
Managing 13 Legal Aid Offices in 13 provinces in Indonesia for Labor divisions.
Holding the campaign of Clean Clothes campaign, cooperated with Women Working Worldwide (WWW).
Holding the campaign of Jubilee 2000 on the Garment and Footwear Industry.
Promoting Social Dialogue in Indonesia, cooperated with NCOS Belgium.
Research Coordinator of the Social Audit Programme in Garment Sectors
Coordinating International Labour Campaign, together with other Labour NGOs, in Indonesia.
Representing Indonesia in Asia/Pacific Networks on SIGTUR.
Head of Labour Division, Lawyer
Bandung Legal Aid Institute-YLBHI
11.1991 - 12.1997
Head of Labour Division at Lawyer, managing a division with 4 staff and 35 interns, volunteers, and activists.
Used knowledge of legal precedents to analyze probable outcome of cases.
Analyzed and applied legal principles and performed legal research to support litigation strategy.
Advised clients on risk mitigation strategies related to corporate governance matters, minimizing potential exposure to lawsuits or regulatory action.
Negotiated favorable settlements for clients, utilizing strong interpersonal skills and strategic thinking to reach mutually beneficial agreements.
Mentored junior associates on effective legal writing techniques and courtroom presentation skills, fostering professional growth within the firm.
Maximized settlement outcomes for personal injury clients by diligently investigating claims and skillfully negotiating with insurance companies on their behalf.
Researched and wrote contracts, agreements, and proposals.
Analyzed legal documents and identified pertinent issues for clients.
Created and finalized contracts and other legal documents for clients.
Holding campaign on Labour Law Reform.
Worked with legislators to assist in drafting labor, industrial relation dispute, and Trade Union legislation and enforcement procedures by offering insights as a law practitioner.
Education
No Degree - ILO Convention Enforcement
International Training Center of ILO
Turin, Italy
1 2004 -
Associate of Arts - International Advocacy
Center of International Studies
Boston University, USA
Associate of Arts - Alternative Dispute Resolution
USAID
Washington DC, USA
Associate of Arts - Participatory Rural Appraisal
ACFOA
Sydney Australia
Ph.D. - Law Enforcement Administration
Bandung Islamic University
Bandung, Indonesia
1 2021 -
Master of Arts - Islamic Business Law
Bandung Islamic University
Bandung, Indonesia
1 2016 -
Bachelor of Arts - International and Constitutional Law
University of Padjadjaran
Bandung, Indonesia
1 1997 -
Skills
Critical Thinking
Countryofresidence
Bandung
Firstnames
Hemasari
Personal Information
Date of Birth: 03/08/72
Nationality: Indonesia
Marital Status: Single
Languages
Bahasa Indonesian
English
Tagalog
Hok Kien
Timeline
Strategic Planner
Better Work Indonesia Project, ILO Jakarta Office
09.2018 - 11.2018
Labour Advisor of West Java Province
Disnakertrans Jawa Barat/West Java Governor
08.2018 - 06.2024
Legal and Social Auditor
Roundtable on Sustainable Palm Oil (RSPO)
03.2018 - 12.2018
Project Auditor and Evaluator
Better Work Indonesia Project-ILO Jakarta Office
12.2017 - 02.2018
Partner
Indonesian Consultant at Law (ICLaw)
09.2016 - Current
General Secretary
Padjadjaran Law Community
10.2015 - 09.2020
Country Representative of Indonesia
IUF Asia/Pacific
01.1999 - 12.2014
Women Empowerment Officer
IUF Asia/Pacific
01.1997 - 12.2019
Head of Labour Division, Lawyer
Bandung Legal Aid Institute-YLBHI
11.1991 - 12.1997
Principle Researcher for ASEAN
EU/Transtec Consortium
6 2015 - 07.2022
Head of Labour Division
Yayasan Lembaga Bantuan Hukum Indonesia
1 1998 - 12.1999
No Degree - ILO Convention Enforcement
International Training Center of ILO
1 2004 -
Associate of Arts - International Advocacy
Center of International Studies
Associate of Arts - Alternative Dispute Resolution
USAID
Associate of Arts - Participatory Rural Appraisal
ACFOA
Ph.D. - Law Enforcement Administration
Bandung Islamic University
1 2021 -
Master of Arts - Islamic Business Law
Bandung Islamic University
1 2016 -
Bachelor of Arts - International and Constitutional Law
University of Padjadjaran
1 1997 -
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