HENDRA CIPUTRA
Director
Jakarta Pusat,DKI Jakarta
Summary
Strong leadership professional experienced in designing and implementing business plans, procedures, and strategies. Skilled at setting comprehensive goals for growth and performance.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
Director and Chief Operation Officer
PT Beever System Indonesia
DKI Jakarta, Indonesia
07.2020 - Current
- Build good relationship with Investors & partnership.
- Manage day by day Operations, HR, Finance, Budget, Legal & Compliance
- Establish fundraising strategy, cooperate with P2P, insurance comp, etc including commercial product development
- Drove operational direction, administrative and cost efficiency and coordination of security program initiatives on behalf of clients.
- Leveraged experience through vital management positions guiding business to success.
- Made decisions with broad and positive impact on security management operations.
- Monitored internal controls to protect client facilities and assets.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Managed teams of professionals focused on improving strategic and business development initiatives.
- Aligned operations with client goals by automating system app.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Managed divisional marketing, advertising and new product development.
- Oversaw business-wide changes to modernize procedures and organization.
- Directed technological improvements, reducing waste and business bottlenecks.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Supported business growth through strategic planning and process development.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Oversaw day-to-day production activities in accordance with business objectives.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Set team and individual KPIs and provided regular, actionable feedback.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Developed strategic plans for day-to-day financial operations.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Direct Sales and Development Management
PT Astra Aviva Life
DKI Jakarta, Jakarta Selatan
02.2020 - 07.2020
- Recruiting and Development Sales Team.
- Enhance Compensation, Structure, Product.
- Make SOP Management, Recruitment and Development for efficiency.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
Strategic Planning & Initiatives Agenc Management
PT FWD Insurance
DKI Jakarta, Jakarta Selatan
02.2019 - 02.2020
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Create Affiliate System App concept system flow, business process and collaborate with HQ Regional
- Launched social media campaign to promote Affiliate services.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Used Affiliate System App to provide relevant information, evaluations and planning data for production.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
Sales Director Agency Management
PT FWD Insurance
DKI Jakarta, Jakarta Selatan
11.2013 - 02.2019
- Exceeded sales goals through effective time management and resource allocations.
- Hired, trained and built high-performing team of Sales Insurance Team
- Initiated strategies to set-up businesses that shape and market on emerging industry and market needs.
- Executed strategic plans for growth and new acquisitions.
- Solved complex problems to increase sales effectiveness and streamline business direction.
- Boosted profits through effective supervision of entire sales department.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed and executed sales presentations as well as both
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Evaluate and review result productivity ,Manpower for validation,promotion and degradation.
- Setup strategic and initiatives for boost sales team performance.
- Create business plan and budgeting for sales team.
- Research , enhance , develop and analyze insurance product.
Agency Development Manager
PT Sinarmas MSIG
DKI Jakarta, Jakarta Pusat
10.2011 - 10.2013
- Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
- Structured internal role-playing exercises to improve agents' sales effectiveness, overcome client objections and enhance client renewal rates.
- Collected, analyzed and validated agency commissions.
- Conducted annual reviews of existing policies to update information.
- Create new compensation, structure ,strategic initiatives and insurance product for company and sales team.
- Create new SOP and guideline for recruitment and development for sales team.
- Met and exceeded weekly and monthly performance meeting with sales team.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Developed and implemented comprehensive salesperson training program.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Unit Sales Manager
PT Prudential Life Assurance
DKI Jakarta, Jakarta Pusat
08.2005 - 09.2011
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Produced contracts, reports, letters, and proposals for clients.
- Recruit, Develop and monitoring sales team day by day.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
MBA - Business Administration And Management
Mercu Buana Univ
DKI Jakarta 09.2011 - 08.2013
Bachelor of Science - Information Technology
Bina Nusantara Univ
DKI Jakarta 08.1998 - 09.2002
Skills
Budgeting and finance
Strategic planning and execution
Recruitment
Business development and planning
Sales training and leadership
Analytical problem solver
Certification
CFP License
Accomplishments
- Achieved the best Sales Director at PT FWD Insurance 2015
- Achieved the best Sales Director at PT FWD Insurance 2016
Hobbies
Swimming
Music
Travelling
Technology
Timeline
Director and Chief Operation Officer
PT Beever System Indonesia
07.2020 - Current
Direct Sales and Development Management
PT Astra Aviva Life
02.2020 - 07.2020
Strategic Planning & Initiatives Agenc Management
PT FWD Insurance
02.2019 - 02.2020
CFP License
08-2018
Sales Director Agency Management
PT FWD Insurance
11.2013 - 02.2019
Agency Development Manager
PT Sinarmas MSIG
10.2011 - 10.2013
MBA - Business Administration And Management
Mercu Buana Univ
09.2011 - 08.2013
Unit Sales Manager
PT Prudential Life Assurance
08.2005 - 09.2011
Bachelor of Science - Information Technology
Bina Nusantara Univ
08.1998 - 09.2002