Hendy
Senior Software Develepment
Jakarta,JK
Summary
Adept at transforming customer needs into actionable solutions, I leveraged my expertise in ASP.Net Core and exceptional communication skills at Central Asia Raya Life Insurance to enhance client satisfaction and streamline processes. My collaborative approach and innovative use of SQL Server have consistently driven project success and efficiency improvements across various roles. Professional software developer with strong expertise in coding, debugging, and optimizing software solutions. Demonstrated success in collaborative team environments and ability to adapt to evolving project demands. Skilled in multiple programming languages, problem-solving, and delivering high-quality results. Known for reliability and commitment to achieving project goals efficiently. Bringing analytical thinking and problem-solving abilities to role focused on optimizing technology systems and processes. Well-versed in system design principles and data analysis, with practical skills in SQL and software documentation. Capable of driving efficiencies and improvements to enhance organizational performance.
Overview
17
17
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Central Asia Raya Life Insurance
Programmer
03.2023 - Current
- Achieved high levels of customer satisfaction by consistently delivering accurate, timely, and clear advice to applicants regarding their life insurance coverage options.
- Streamlined the underwriting process for faster turnaround times through effective communication with brokers and agents.
- Strengthened client relationships by providing timely and accurate feedback on individual case statuses and eligibility decisions.
- Maintained strict compliance with industry regulations while skillfully navigating complex underwriting guidelines.
- Conducting research into similiar products
- Designing database
- Designing Business/ System/ Data Flow
- Analyzing customer needs and desires
- Analyzing required business needs
PT. White Open Technology
System Analyst
11.2022 - 02.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Conducting research into similiar products
- Designing database
- Designing Business/ System/ Data Flow
- Analyzing customer needs and desires
- Analyzing required business needs
- Testing software
- Training user to use software
PT. Epsilon Global
Programmer
08.2021 - 04.2022
- Collaborated with team members to complete daily tasks efficiently, resulting in increased overall performance.
- Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
- Managed inventory levels for postal supplies, ensuring adequate stock was available for daily operations without excess waste or shortages.
- Developed positive relationships with customers through friendly interactions, gaining trust and loyalty over time.
- Conducting research into similiar products
- Designing database
- Designing Business/ System/ Data Flow
- Analyzing customer needs and desires
- Analyzing required business needs
- Testing software
- Training user to use software
Royal Taruma Hospital
System Analyst and Software Developtment
11.2011 - 08.2021
- Contributed to positive online reviews through consistently delivering outstanding service that exceeded guest expectations.
- Coordinated closely with housekeeping staff to ensure timely completion of room assignments according to specific guest requests or preferences.
- Facilitated smooth check-ins and check-outs for guests, ensuring all necessary documentation was completed accurately and efficiently.
- Maintained a professional appearance and demeanor while representing the hotel brand, adhering to established dress codes and service standards.
- Conducting research into similiar products
- Designing database
- Designing Business/ System/ Data Flow
- Analyzing customer needs and desires
- Analyzing required business needs
- Testing software
- Training user to use software
Graha Kedoya Hospital
Staf IT
01.2011 - 11.2011
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Testing software
- Training user to use software
Hermina Grup Hospital
Programmer
11.2007 - 10.2010
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Conducting research into similiar products
- Designing database
- Designing Business/ System/ Data Flow
- Analyzing customer needs and desires
- Analyzing required business needs
- Testing software
- Training user to use software
Education
Bachelor - Information Systems
STIMIK Perbanas
Setia Budi, Indonesia 09.2002 - 09.2007
Skills
Laravel
Timeline
Central Asia Raya Life Insurance
Programmer
03.2023 - Current
PT. White Open Technology
System Analyst
11.2022 - 02.2023
PT. Epsilon Global
Programmer
08.2021 - 04.2022
Royal Taruma Hospital
System Analyst and Software Developtment
11.2011 - 08.2021
Graha Kedoya Hospital
Staf IT
01.2011 - 11.2011
Hermina Grup Hospital
Programmer
11.2007 - 10.2010
Bachelor - Information Systems
STIMIK Perbanas
09.2002 - 09.2007
Languages
Indonesian
Bilingual or Proficient (C2)
English
Elementary (A2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
One of my biggest accomplishments is successfully developing and optimizing web applications using PHP Laravel, SQL Server, and MySQL. I played a key role in designing and implementing efficient database structures, ensuring seamless performance and scalability.
Additionally, I have built interactive front-end interfaces using HTML, and JavaScript, improving user experience and functionality. My expertise in Linux Ubuntu has also allowed me to manage server deployments, automate tasks, and enhance system security.
These experiences have helped me sharpen my problem-solving skills and contribute to various projects effectively.
Interests
I have a strong interest in swimming and futsal Swimming helps me stay fit and refreshed, while futsal allows me to enjoy teamwork and improve my agility I actively engage in both sports as a way to maintain a healthy and balanced lifestyle
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
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